Gallery 2.3 Upgrade Problem
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mstraka
Joined: 2008-09-06
Posts: 3 |
Posted: Mon, 2010-11-01 03:32
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Last week when I ran the Upgrader I got this error during the system check: This is hosted at godaddy and was installed sometime during September 2008 (which is my way of saying I don't know exactly which version it is and since its stuck in this upgrade process I can't access the admin to find out). Using the godaddy File Manager I changed the permissions of the /g2data directory, but this didn't help - still the same error. So then I went to the /gallery/lib/support/index screen and ran the 'Change Filesystem Permissions' and got this error: Godaddy support tells me all I can do is change the permissions via the File Manager which I did. So I've been through this process about 5-6 times now with no success. The gallery has several thousand photos in the db, which my client uploaded himself over a period of a couple weeks and which I'm really hoping to avoid re-doing. The Gallery is in maintenance mode and the db is backed up. Anyone have any ideas how to solve this? Thanks much in advance! |
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Posts: 1153
so what happens when you open up the Gallery? does it redirect you back into the upgrader? any Errors?
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Posts: 3
Oh hmmm... guess I didn't include the site. It's www.radmanpatches.com and, well right now it's in maintenance mode so any clicks on the gallery buttons are redirected to a page that tells visitors the galleries are down for maintenance.
Several ways to get to the gallery: 1) via godaddy login, then hosting control center/content/value applications/gallery 2.3. Once in there the only option is to upgrade. If I get out of maintenance mode via config.php then there is an option for a 2.3 patch. Tried this a few times and gotten 'installation error' with no details, but the installation can be rolled back to where it was before.
Another way is to enter 'radmanpatches.com/gallery/index.php but that goes directly to the 2.3 upgrade procedure screen, where I then get the original error regarding the storage directory in Step 2, System Checks.
I can also get to the gallery via /gallery/lib/support/index.php where I tried all the options in there to change the permissions in the storage directory, but as I mentioned I get this: Folder or file '/mnt/p3hnascon01_data04/p3slh066/content/r/a/d/radmanpatches/html/gallery/g2data/' does not exist! That is the storage directory listed in config.php, I guess it was created during the original installation.
Is there any way to completely avoid and/or revert to the prior installation of Gallery without having to do the upgrade?
Posts: 16504
The problem is your g2data directory is missing according to Gallery.
Looks like NoDaddy is mounting your stuff from random places /mnt/p3hnascon01_data04/p3slh066/content/r/a/d/radmanpatches/html/gallery/g2data/
You need to find out the right path to your g2data and update config.php
I'm wondering if this part: /mnt/p3hnascon01_data04/p3slh066 can change or perhaps they moved your stuff without telling you and it's actually a pretty (not totally) stable path. But either way you need to find out what the path is to your g2data and update config.php
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