(imagename).jpg - Unable to process this file

MysticMTL

Joined: 2009-12-06
Posts: 27
Posted: Sun, 2010-10-10 16:51

While trying to upload images to the gallery, the upload status bar progresses, and after the upload is complete I get this error at the bottom of the upload screen:

"(imagename).JPG - Unable to process this file"

At first I thought that this was an issue with permissions, and that the file image wouldn't upload. But I checked the gallery, and infact it does show up in the gallery.

However a copy of the photo also remains in the "/gallery/var/uploads" directory as well. Does that delete itself, and/or is it safe for me to delete it when the uploads directory gets too full? Since there are already copies of the image in the "/gallery/var/albums/(user)" folder.

Here is my gallery information:

My phpinfo file for my gallery directory:

http://transitfan.com/gallery/phpinfo.php

And my gallery address is:

http://www.transitfan.com/gallery

Platform information

* Host name: Linux infong 2.4 #1 SMP Wed Nov 4 21:12:12 UTC 2009 i686 GNU/Linux
* Operating system: Linux infong 2.4 #1 SMP Wed Nov 4 21:12:12 UTC 2009 i686 GNU/Linux Linux infong 2.4 #1 SMP Wed Nov 4 21:12:12 UTC 2009 i686 GNU/Linux
* Apache: Unknown
* PHP: 5.2.14
* MySQL: 5.0.91-log
* Server load: 0.87 1.15 1.30
* Graphics toolkit: imagemagick

Gallery stats

* Version: 3.0+ (git)
* Albums: 1172
* Photos: 20164

AttachmentSize
transitfan-gallery-101010-01.png148.95 KB
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sun, 2010-10-10 17:32

What is in the log file(s) when this happens?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
 
MysticMTL

Joined: 2009-12-06
Posts: 27
Posted: Sun, 2010-10-10 18:07

There is no mention of that particular file name, but my logs are full of "file not found" errors, for old gallery items that were transferred over to gallery3 last week.

Quote:
2010-10-10 11:03:49 -07:00 --- error: File not found: v/mystic/RTL?g2_GALLERYSID=fe0a2d21a47b3ba83324d3812fa76d86
2010-10-10 11:03:50 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:50 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:50 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:50 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:51 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:52 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:52 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:52 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:53 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:53 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:53 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:54 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:56 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:03:59 -07:00 --- error: File not found: v/gmnewlook/STO/classicrts?g2_highlightId=9054
2010-10-10 11:03:59 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:00 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:01 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:02 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:02 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:03 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:03 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:04 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:05 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:05 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:06 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:06 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:07 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:07 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:07 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:08 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:08 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:09 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:09 -07:00 --- error: File not found: v/VDKphotos_gallery/ASEAG/06291__0.jpg.html?g2_GALLERYSID=1dd2f6683c86ce5218da281be53dc960
2010-10-10 11:04:09 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:10 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:10 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:10 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:10 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:11 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:11 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:11 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:12 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:12 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:12 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:13 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 11:04:14 -07:00 --- error: File not found: v/mystic/STL/STL-NOVA-LFS/STL-9603-092408-01.jpg.html?g2_imageViewsIndex=1

Plus thousands more of the exact same log entry for every second of the day!
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Mon, 2010-10-11 03:22

What about the G3 logs?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
 
MysticMTL

Joined: 2009-12-06
Posts: 27
Posted: Mon, 2010-10-11 05:57

Those are my G3 logs, which is why I found it funny that they kept trying to refer to G2 files that shouldn't be searched for any longer. I checked them again, and it's getting worse. My logs are double the size of yesterday's and keep referring to not finding G2 files:

Quote:
2010-10-10 22:54:33 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-114.jpg.html
2010-10-10 22:54:35 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-116_1_.JPG.html
2010-10-10 22:54:36 -07:00 --- error: File not found: v/mystic/STM/STM-CLASSIC/STM_12-xxx/STM-12043-071307-01.jpg.html?g2_GALLERYSID=65692ae39d342c70a15400c3f0b3e98d
2010-10-10 22:54:37 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-117_2_.jpg.html
2010-10-10 22:54:39 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-117_3_.jpg.html
2010-10-10 22:54:41 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-117_4_.jpg.html
2010-10-10 22:54:43 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-119 _2_.jpg.html
2010-10-10 22:54:44 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 22:54:45 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 22:54:45 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-119_1_.jpg.html?g2_imageViewsIndex=1
2010-10-10 22:54:46 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 22:54:46 -07:00 --- error: File not found: v/mystic/STM-CT/STM-CT-CREMAZIE/STM-16012-052607-01.jpg.html?g2_GALLERYSID=97e7a3afb441653c998db47676e4c3e1
2010-10-10 22:54:47 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-126 _1_.JPG.html
2010-10-10 22:54:49 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-126 _2_.JPG.html
2010-10-10 22:54:51 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-128_1_.jpg.html
2010-10-10 22:54:52 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-128_2_.jpg.html?g2_imageViewsIndex=1
2010-10-10 22:54:54 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-128_3_.jpg.html?g2_imageViewsIndex=1
2010-10-10 22:54:55 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 22:54:56 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 22:54:56 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-130 _A1_.jpg.html
2010-10-10 22:54:57 -07:00 --- error: File not found: v/mystic/STM_Unsorted/021609-01/RTL-20111-021609-01.jpg.html?g2_GALLERYSID=d541b11f1c868345e8281bd3ca6fdc63
2010-10-10 22:54:57 -07:00 --- error: File not found: d/70343-4/RTL 9-030_21_.jpg
2010-10-10 22:54:59 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-131.jpg.html
2010-10-10 22:55:01 -07:00 --- error: File not found: v/MDavid/STM Bus Photos/STM Classics/1995 Nova Bus Classics/15-132 _1_.JPG.html

Could all of this possibly have something to do with the upload function reporting a fail?
 
bharat
bharat's picture

Joined: 2002-05-21
Posts: 7994
Posted: Mon, 2010-10-25 00:25

Looks like you replaced your G2 with your G3 and it doesn't have the rewrite code set up, so it's failing to figure out the right G3 url for your old G2 urls. That's fixable, but is unrelated to the upload issue.

Did you look at your logs specifically for the time period when you tried uploading? Can you try using a different graphics toolkit?
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