"Register" and "Recover Password" links result in blank page - works in debug mode!?!?

Martian21

Joined: 2010-07-08
Posts: 6
Posted: Thu, 2010-07-08 22:24

The Basics:


Gallery version: 2.3
PHP version: 5.3.2
PHPInfo Link: 71.127.100.126/test.php
Webserver: 2.2.15-2
Database: 5.1.45
Activated toolkits: GD, NetPBM
Operating system: Arch Linux
Browser: Firefox 3.6.6 (also tried IE7)

Gallery install has been working flawlessly for months with no issues. Up to this point all users have been manually added through the admin page by me.

Today I decided to click the "Register" link on the main page which resulted in a blank screen. I then tried the "Recover Password" link which had the same effect.

Having done my "homework" I enabled debug mode in the config file. Doing this resulted in both links working. I've been able to repeat these results multiple times. I have a multisite setup and both sites have this same issue.

I'm not really sure what to try next. Thanks in advance!

Martian21
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Sat, 2010-07-10 18:30

Try clearing Gallery's cache:
FAQ: How can I clear cached data?
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Martian21

Joined: 2010-07-08
Posts: 6
Posted: Sun, 2010-07-11 04:20
nivekiam wrote:
Try clearing Gallery's cache:
FAQ: How can I clear cached data?

Thanks for the response. I cleared the cache per the linked instructions (not just the template cache the full deal) but the register and recover passwords links still result in a blank page.
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Sun, 2010-07-11 06:15

Are you using the default Matrix theme?
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Martian21

Joined: 2010-07-08
Posts: 6
Posted: Sun, 2010-07-11 12:48
nivekiam wrote:
Are you using the default Matrix theme?

Yes I am, I should have stated that originally.
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Tue, 2010-07-20 15:59

Verify that all your files are intact:
FAQ: How can I make sure that my installation files are all intact?
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Martian21

Joined: 2010-07-08
Posts: 6
Posted: Tue, 2010-07-20 17:27

All files are good:

System Checks
PHP Version
Success
FILE Directive
Success
Safe Mode
Success
exec() allowed
Success
set_time_limit() allowed
Success
Memory limit (128Mb)
Success
File uploads allowed
Success
Maximum upload size (20Mb)
Success
Maximum POST size (8Mb)
Success
Translation support
Success
Gallery file integrity
Success
 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Tue, 2010-07-20 17:32

Make sure the baseUri in gallery2/config.php is correct - last line.

-s
FlashYourWeb and Your Gallery with The E2 XML Media Player for Gallery2
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Tue, 2010-07-20 17:38

Thanks suprsidr!

That's the only other thing I can think of.
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Martian21

Joined: 2010-07-08
Posts: 6
Posted: Tue, 2010-07-20 23:41
suprsidr wrote:
Make sure the baseUri in gallery2/config.php is correct - last line.

-s
FlashYourWeb and Your Gallery with The E2 XML Media Player for Gallery2

My 'baseUri" for both sites is set to 'http://www.[mysite].net/gallery/[site directory]/main.php'

Thanks again for the help! I'm really stumped by this one.

Martian21
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Tue, 2010-07-20 23:49

And the URL you're providing above to your phpinfo is an IP address, so what's the correct way to access your Gallery install? IP address and FQDN?
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Martian21

Joined: 2010-07-08
Posts: 6
Posted: Wed, 2010-07-21 02:42

Ah, fair question. I access my site through my FQDN. I'm just a little paranoid when it comes to privacy so I entered my present IP address (typically only changes if I do a release / renew) instead of my FQDN for my phpinfo link above. Perhaps it's silly but I figure anyone willing to do a reverse lookup deserves to find me :)