Got this email from my host company..please help

dognation

Joined: 2008-08-13
Posts: 23

Posted: Wed, 2010-06-02 19:48

Got this email from my host company..please help....any help will be appreciated....they shut down my gallery becasue of this....what can I do to fix it?

Thanks

chris
-------------------------------------------------------------------------

Hi,

Recently your account was utilizing excessive resources and putting load on server, making it unstable. Details are as follows:

A detail of the problem is shown below as:

CPU: 8.45 %
Memory: 0.48 %
Mysql: 0.2 %

photo159 photobychris.com 8.45 0.48 0.2
Top Process %CPU 116 /gallery2/main.php
Top Process %CPU 100 /gallery2/main.php
Top Process %CPU 80.0 /gallery2/main.php

As a result, we had to rename your script /gallery2/main.php to /gallery2/main.php.disabled

Please check your scripts are optimized and up to date. We would suggest to please look into the script's functionality and update it so such issues should not reoccur.
--------------------------------------
Gallery URL = http://www.photobychris.com/gallery2/main.php
Gallery version = 2.3 core 1.3.0
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 4.4.9 cgi
Webserver = Apache/1.3.41 (Unix) Sun-ONE-ASP/4.0.3 mod_fastcgi/2.4.6 mod_log_bytes/1.2 mod_bwlimited/1.4 mod_auth_passthrough/1.8 FrontPage/5.0.2.2635 mod_ssl/2.8.31 OpenSSL/0.9.7a
Database = mysqlt 5.0.90-community, lock.system=flock
Toolkits = Exif, Getid3, LinkItemToolkit, Thumbnail, Gd
Acceleration = none, none
Operating system = Linux kratim.lunarbreeze.com 2.6.9-89.0.19.ELsmp #1 SMP Fri Jan 8 06:32:22 EST 2010 i686
Default theme = classic
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Rows in GalleryAccessMap table = 102
Rows in GalleryAccessSubscriberMap table = 14427
Rows in GalleryUser table = 17
Rows in GalleryItem table = 14411
Rows in GalleryAlbumItem table = 80
Rows in GalleryCacheMap table = 0

+ Refresh capture dates
--------------------------------------------------------

scaturan

Joined: 2004-09-12
Posts: 1153

Posted: Wed, 2010-06-02 21:18

you got 5,000+ items in public view, not sure how many more in private or password protected areas., like seriously, find another host and try not to use GD (might be one of the culprits with the high usage) - use a more robust graphics toolkit like NetPBM or Imagemagick - ask them if they have it available, else, move out.
FAQ: Where can I find NetPBM, jhead or ImageMagick binaries to use with G2?

you with LunarPages or a reseller?

also, please consider upgrading to Gallery 2.3.1 for security reasons. important!!
___________________________________________________
http://pixi.me/

dognation

Joined: 2008-08-13
Posts: 23

Posted: Wed, 2010-06-02 21:22

thanks scaturan....exactly what does the graphics tool kit do? im not sure i even use it.

I use lunar pages.

how would i upgrade to 2.3.1 ?

any help is appreciated...

scaturan

Joined: 2004-09-12
Posts: 1153

Posted: Wed, 2010-06-02 21:26

the toolkit is responsible for generating thumbnails, and resized versions from uploaded items including video files.

FAQ: How to upgrade Gallery2?

ask support if ImageMagick is available, and/or allowed to install it yourself via FTP or from within their control panel.

___________________________________________________
http://pixi.me/

dognation

Joined: 2008-08-13
Posts: 23

Posted: Wed, 2010-06-02 21:29

ask lunar pages support?

nivekiam

Joined: 2002-12-10
Posts: 16504

Posted: Thu, 2010-06-03 08:12

You're not the first I've see to have problems with Lunar pages. Find a different host, seriously. These guys way over sell their under powered, mis-configured servers.

But seriously, we'd need to know more about what's going on on your site. How many visitors and page views, etc do you get? If you're a typical site and only get a small hand full of visitors per day, then there's no reason at all that Gallery would be consuming resources other than their servers are overloaded to begin with.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

dognation Joined: 2008-08-13 Posts: 23	Posted: Wed, 2010-06-02 19:48
	Got this email from my host company..please help....any help will be appreciated....they shut down my gallery becasue of this....what can I do to fix it? Thanks chris ------------------------------------------------------------------------- Hi, Recently your account was utilizing excessive resources and putting load on server, making it unstable. Details are as follows: A detail of the problem is shown below as: CPU: 8.45 % Memory: 0.48 % Mysql: 0.2 % photo159 photobychris.com 8.45 0.48 0.2 Top Process %CPU 116 /gallery2/main.php Top Process %CPU 100 /gallery2/main.php Top Process %CPU 80.0 /gallery2/main.php As a result, we had to rename your script /gallery2/main.php to /gallery2/main.php.disabled Please check your scripts are optimized and up to date. We would suggest to please look into the script's functionality and update it so such issues should not reoccur. -------------------------------------- Gallery URL = http://www.photobychris.com/gallery2/main.php Gallery version = 2.3 core 1.3.0 API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5 PHP version = 4.4.9 cgi Webserver = Apache/1.3.41 (Unix) Sun-ONE-ASP/4.0.3 mod_fastcgi/2.4.6 mod_log_bytes/1.2 mod_bwlimited/1.4 mod_auth_passthrough/1.8 FrontPage/5.0.2.2635 mod_ssl/2.8.31 OpenSSL/0.9.7a Database = mysqlt 5.0.90-community, lock.system=flock Toolkits = Exif, Getid3, LinkItemToolkit, Thumbnail, Gd Acceleration = none, none Operating system = Linux kratim.lunarbreeze.com 2.6.9-89.0.19.ELsmp #1 SMP Fri Jan 8 06:32:22 EST 2010 i686 Default theme = classic gettext = enabled Locale = en_US Browser = Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Rows in GalleryAccessMap table = 102 Rows in GalleryAccessSubscriberMap table = 14427 Rows in GalleryUser table = 17 Rows in GalleryItem table = 14411 Rows in GalleryAlbumItem table = 80 Rows in GalleryCacheMap table = 0 + Refresh capture dates --------------------------------------------------------
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scaturan Joined: 2004-09-12 Posts: 1153	Posted: Wed, 2010-06-02 21:18
	you got 5,000+ items in public view, not sure how many more in private or password protected areas., like seriously, find another host and try not to use GD (might be one of the culprits with the high usage) - use a more robust graphics toolkit like NetPBM or Imagemagick - ask them if they have it available, else, move out. FAQ: Where can I find NetPBM, jhead or ImageMagick binaries to use with G2? you with LunarPages or a reseller? also, please consider upgrading to Gallery 2.3.1 for security reasons. important!! ___________________________________________________ http://pixi.me/

dognation Joined: 2008-08-13 Posts: 23	Posted: Wed, 2010-06-02 21:22
	thanks scaturan....exactly what does the graphics tool kit do? im not sure i even use it. I use lunar pages. how would i upgrade to 2.3.1 ? any help is appreciated...

scaturan Joined: 2004-09-12 Posts: 1153	Posted: Wed, 2010-06-02 21:26
	the toolkit is responsible for generating thumbnails, and resized versions from uploaded items including video files. FAQ: How to upgrade Gallery2? ask support if ImageMagick is available, and/or allowed to install it yourself via FTP or from within their control panel. ___________________________________________________ http://pixi.me/

dognation Joined: 2008-08-13 Posts: 23	Posted: Wed, 2010-06-02 21:29
	ask lunar pages support?

nivekiam Joined: 2002-12-10 Posts: 16504	Posted: Thu, 2010-06-03 08:12
	You're not the first I've see to have problems with Lunar pages. Find a different host, seriously. These guys way over sell their under powered, mis-configured servers. But seriously, we'd need to know more about what's going on on your site. How many visitors and page views, etc do you get? If you're a typical site and only get a small hand full of visitors per day, then there's no reason at all that Gallery would be consuming resources other than their servers are overloaded to begin with. ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

Got this email from my host company..please help

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