[SOLVED] Postage Selection/Drop Down not Displaying for Checkout 0.4.3

drhiii

Joined: 2003-04-27
Posts: 397
Posted: Fri, 2010-04-09 04:04

After much time away, have just dipped into an install of G2.3 and added your great Checkout Module. And it is, great. I had not touched this current version of Checkout and Feature-wise, logic, everything about it is top shelf terrific.

I've been tweaking up things and have run into a head scratcher. During checkout, postage options are not displaying. They remain blank. I've fiddled with a variety of settings and haven't been able to have them display. Also includes uninstalling and reinstall the modules through the Plugin Update function (not manually tho I can do that too if needed but have not yet), changing browsers, changing operating systems on client machines, definitely changing the default themes, having tried several different themes). The behavior remains the same.

If you dip into the Gallery URL below and select and item, then View Cart, the problem is revealed. Postage selections do not appear.

I always spend a gob full of time trying to solve these issues, not the least of which is searching for similar posts. But have not been able to crack this on.

So, help? Ideas? Am a bit stumped on this one.

(Edit... and I found the more correct term are Postage Bands. These are not displaying during checkout. Further research might suggest the language modules are not correct? Not sure if I am stating that properly. Am still struggling with this one...)

regards, drhiii

Checkout version: 0.4.3,


Gallery URL = http://www.gkjartphoto.com/main.php
Gallery version = 2.3 core 1.3.0
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.4-2ubuntu5.6 apache2handler
Webserver = Apache/2.2.8 (Ubuntu) DAV/2 PHP/5.2.4-2ubuntu5.6 with Suhosin-Patch
Database = mysqli 5.0.51a-3ubuntu5.4, lock.system=flock
Toolkits = LinkItemToolkit, Thumbnail, Exif, Getid3, Dcraw, Ffmpeg, Gd, ImageMagick, jpegtran, NetPBM, ArchiveUpload
Acceleration = none/0, none/0
Operating system = Linux tpl 2.6.24-24-server #1 SMP Wed Apr 15 16:36:01 UTC 2009 i686
Default theme = x_treme
gettext = enabled
Locale = en_US
Browser = Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
 
alecmyers

Joined: 2006-08-01
Posts: 4342
Posted: Fri, 2010-04-09 22:50

For info, postage bands never ever "display". Checkout just selects the band for the selected postage option consistent with highest-banded product in the cart, when moving on to the confirm page.

Postage options do display - *after* you have at least one product in the cart that *requires* postage. An empty cart doesn't have any items that need postage, so no postage options display for an empty cart. (There's no point offering postage when a cart contains eg. download-type products, or products where the postage is free as it just confuses people.)

If you must have postage options displayed from the get-go, put an intial quantity of 1 for a product that requires postage, and let the customer remove that product if it's not what they want.

If that doesn't explain what you're seeing, post screenshots.
 
drhiii

Joined: 2003-04-27
Posts: 397
Posted: Mon, 2010-04-12 06:39

Thank you. It does explain the behavior,and I understand and have been able to implement this properly now. And it also makes sense to create an initial quantity too.

I get it. Can usually fit all this together. Can only suggest that I went brain numb on this one.

Appreciate your response to this. Now works... (and this really is excellent... been awhile since I have banged on Gallery stuff).

regards and appreciation

alecmyers wrote:
For info, postage bands never ever "display". Checkout just selects the band for the selected postage option consistent with highest-banded product in the cart, when moving on to the confirm page.

Postage options do display - *after* you have at least one product in the cart that *requires* postage. An empty cart doesn't have any items that need postage, so no postage options display for an empty cart. (There's no point offering postage when a cart contains eg. download-type products, or products where the postage is free as it just confuses people.)

If you must have postage options displayed from the get-go, put an intial quantity of 1 for a product that requires postage, and let the customer remove that product if it's not what they want.

If that doesn't explain what you're seeing, post screenshots.