Trying to migrate - many problems - here's the first

designbysue

Joined: 2005-04-12
Posts: 81
Posted: Tue, 2010-02-16 22:16

Have "succeeded" in the migration to Gallery 2 and all was working to install albums, though I could only do a small amount of pics at one time. Thought maybe would work better in Firefox than IE - tried and now I get the following error

Error (ERROR_TOOLKIT_FAILURE)

* in modules/netpbm/classes/NetPbmToolkit.class at line 739 (GalleryCoreApi::error)
* in modules/netpbm/classes/NetPbmToolkit.class at line 494 (NetPbmToolkit::_exec)
* in modules/netpbm/classes/NetPbmToolkit.class at line 39 (NetPbmToolkit::_getImageDimensions)
* in modules/core/classes/GalleryDerivativeImage.class at line 166 (NetPbmToolkit::getProperty)
* in modules/core/classes/helpers/GalleryDerivativeHelper_advanced.class at line 844 (GalleryDerivativeImage::rebuildCache)
* in modules/core/classes/GalleryCoreApi.class at line 997 (GalleryDerivativeHelper_advanced::rebuildCache)
* in modules/core/classes/helpers/GalleryDerivativeHelper_simple.class at line 50 (GalleryCoreApi::rebuildDerivativeCache)
* in modules/core/classes/GalleryCoreApi.class at line 984 (GalleryDerivativeHelper_simple::rebuildCacheIfNotCurrent)
* in modules/migrate/ConfirmImport.inc at line 1383 (GalleryCoreApi::rebuildDerivativeCacheIfNotCurrent)
* in ??? at line 0 (ConfirmImportController::performImport)
* in modules/core/classes/GalleryTemplateAdapter.class at line 1089
* in g2data25san239ghilsd/smarty/templates_c/%%3385434002/matrix/%%3A^3A8^3A818B59%%theme.tpl.php at line 75 (GalleryTemplateAdapter::trailer)
* in lib/smarty/Smarty.class.php at line 1255
* in modules/core/classes/GallerySmarty.class at line 61 (Smarty::fetch)
* in modules/core/classes/GalleryTemplate.class at line 241 (GallerySmarty::fetch)
* in main.php at line 506 (GalleryTemplate::display)
* in main.php at line 104
* in main.php at line 88

Any idea?

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Tue, 2010-02-16 22:21

Just found that the plugins page is not displaying either. (another post said to remove jtrans plug in for similar problem and that's how I discovered this problem) All as functioning when I completed the install - it started breaking on the migration

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Tue, 2010-02-16 22:23

Actually it is even worse - many of the admin pages are gone

help please

Sue

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Tue, 2010-02-16 22:37
Quote:
Have "succeeded" in the migration to Gallery 2

From what?

About the plugins page; Is it totally blank? If so, you probably need to increase memory, this link explains how, try 32MB:
FAQ: PHP memory_limit - Why do I get the error Allowed memory size of Xxx bytes exhausted?

Quote:
Actually it is even worse - many of the admin pages are gone

Post your system info and a link to phpinfo, these 2 links explain how to do all that:
FAQ: What information is required when I ask for help in the forums?

FAQ: How do I create a phpinfo page?

____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Tue, 2010-02-16 22:45

From 1.5.7 to current 2 version

Gallery URL = http://www.designbysue.com/gallery/main.php
Gallery version = 2.3.1 core 1.3.0.1
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.12 apache
Webserver = Apache
Database = mysqli 5.0.90, lock.system=flock
Toolkits = ArchiveUpload, Exif, NetPBM
Acceleration = none, none
Operating system = Linux web104c10 2.6.31.12.With.Dirk.Immutable.Patch #2 SMP Tue Feb 9 13:14:34 EST 2010 i686
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Rows in GalleryAccessMap table = 26
Rows in GalleryAccessSubscriberMap table = 742
Rows in GalleryUser table = 2
Rows in GalleryItem table = 742
Rows in GalleryAlbumItem table = 19
Rows in GalleryCacheMap table = 0

http://www.designbysue.com/gallery/phpinfo.php

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Tue, 2010-02-16 22:48

Now I am getting the install window again???

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Tue, 2010-02-16 22:52

I know what happened on the install window - I screwed up the config file!!! Dang. Can I go through the installation again even though I have items installed in the albums folder? or do I need to start over 100% - this is gotten to be a big mess! thanks for any help

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Tue, 2010-02-16 22:55

Sorry for so many guick posts - my config file is still correct but I am getting the install window. So now my question is, can I reinstall from this point or do I have to reupload the entire gallery package again - and do I need to delete the database to start over?

Thanks
Sue

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Tue, 2010-02-16 22:58

I don't see anything that's sticking out in phpinfo, but "Internet Names for Business". I've never considered them a professional quality host. I've only ever seen them as and considered them as a leech that sucks off of business owners who don't know about other options.

Quote:
Now I am getting the install window again???

There's something happening on the server. Files are either getting deleted or permissions are getting reset or something or config.php got modified and lost connection info to the DB. But if you are seeing a the installer page and not the upgrade page, then Gallery doesn't think it's been installed there.

Toolkit Failure typically indicates either the binaries don't exist (you can test them under Site Admin > NetPBM or ImageMagick depending on which toolkit you are using) or they are failing on the file they are processing for what ever reason.

If/once you get the install issue worked out. Try uninstalling all image toolkits except for GD (since you have 128M of memory available to PHP) and let's see if you can get something working.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Tue, 2010-02-16 23:00

I'm going to wait and idle for awhile to see what else is posted .... :)
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Wed, 2010-02-17 01:11

Sorry - I had to go out for a while - Thanks for your reply. What do you think would be the best plan - should I completely remove all files and start over (probably the best solution) and what about the database? Can I reuse it or should that also be deleted and started over?

Thanks
Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Wed, 2010-02-17 01:51

OH - and what is Internet Names for Business? and what does it have to do with my site?

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Wed, 2010-02-17 14:47

Ended up cleaning out the database and reinstalling - all seems fine now. Still curious what internet names for business has to do with my site though

Sue

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Wed, 2010-02-17 16:32

Glad it's working. Internet Names for Business is your host, or your host is someone buying/renting/leasing space in their data center.

http://faq.internetnamesforbusiness.com/index.php?action=artikel&cat=1&id=2&artlang=en

Their FAQ is mis-leading or the companies "partnering" with them are much more skeevy that I ever even considered, which is saying something.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Wed, 2010-02-17 16:46

I didn't realize that - still curious where you got that from.

Thanks
Sue

(site still not 100% - keeps stalling when trying to migrate some of my Gallery 1 albums - but I am making a back up before I have the same experience as last night, don't want to loose where I am at this point. It was so strange - it was as if the gallery simply disintegrated.)

Sue

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Wed, 2010-02-17 19:59
Quote:
I didn't realize that - still curious where you got that from.

That's what the Netcraft toolbar reports. That's where your site is actually hosts. Whether your host is just a reseller or they own or rent actual servers and maintain them I don't know.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Thu, 2010-02-18 00:51

OK - now with the new install again I have imported a few albums and am again getting the following error

And just as previously, the Gallery is breaking down - None of the pages linked in the admin are appearing. (actually General and Gd are the only pages I can see - all else are blank) Please help me as I really need to get out of Gallery 1 because I have so many photos and albums that Gallery 1 looses the order. Please help!!

Sue

Error (ERROR_TOOLKIT_FAILURE)
in modules/netpbm/classes/NetPbmToolkit.class at line 739 (GalleryCoreApi::error)
in modules/netpbm/classes/NetPbmToolkit.class at line 494 (NetPbmToolkit::_exec)
in modules/netpbm/classes/NetPbmToolkit.class at line 39 (NetPbmToolkit::_getImageDimensions)
in modules/core/classes/GalleryDerivativeImage.class at line 166 (NetPbmToolkit::getProperty)
in modules/core/classes/helpers/GalleryDerivativeHelper_advanced.class at line 844 (GalleryDerivativeImage::rebuildCache)
in modules/core/classes/GalleryCoreApi.class at line 997 (GalleryDerivativeHelper_advanced::rebuildCache)
in modules/core/classes/helpers/GalleryDerivativeHelper_simple.class at line 50 (GalleryCoreApi::rebuildDerivativeCache)
in modules/core/classes/GalleryCoreApi.class at line 984 (GalleryDerivativeHelper_simple::rebuildCacheIfNotCurrent)
in modules/migrate/ConfirmImport.inc at line 1383 (GalleryCoreApi::rebuildDerivativeCacheIfNotCurrent)
in ??? at line 0 (ConfirmImportController::performImport)
in modules/core/classes/GalleryTemplateAdapter.class at line 1089
in g2data2tpdnbh3qydfd2223/smarty/templates_c/%%3385434002/carbon/%%2E^2E1^2E11E2E2%%theme.tpl.php at line 141 (GalleryTemplateAdapter::trailer)
in lib/smarty/Smarty.class.php at line 1255
in modules/core/classes/GallerySmarty.class at line 61 (Smarty::fetch)
in modules/core/classes/GalleryTemplate.class at line 241 (GallerySmarty::fetch)
in main.php at line 506 (GalleryTemplate::display)
in main.php at line 104
in main.php at line 88

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Thu, 2010-02-18 00:55

So this is during an import? Perhaps there is a bad image that the image toolkit is failing on.

Are you performing all of the steps in this guide exactly?
FAQ: Can I update from G1 -> G2?

Detailed Guide: http://codex.gallery2.org/Gallery2:migration
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Thu, 2010-02-18 01:03

I tested my Gallery 1 as per instructions and installed Gallery 2 as correctly as I could by following the Migrating instructions. The biggest problem now is that the admin section is almost totally blank. I deleted the album that was suspect but I still have only General and Gd

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Thu, 2010-02-18 01:29

Just found this post that looks similar http://gallery.menalto.com/node/60143 Can anyone explain what to do if this is the problem? "At any rate, I fixed it by browsing to lib/support and clearing out the Smarty cache"
How do I reach the lib/support?

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Thu, 2010-02-18 01:41

OK found how to access the lib/support here http://codex.gallery2.org/Gallery2:FAQ#How_can_I_clear_cached_data.3F
and clearing the cache allows me to view the admin pages so I have made headway - but now what caused this problem? is Smarty a problem and how do I find that out? I will test uploading again and come back with the results.

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Thu, 2010-02-18 02:09

Here I am again. Clearing the cache through lib/support allowed me to upload 2 small albums but since then I continue to get the error message mentioned earlier. I will continue to research this but would really appreciate an answer if someone has one - to save me the hours of research. It does appear that my problem is not a new one but the solutions I have found so far are too confusing for me. It appears this has something to do with Smarty but I am not sure what to do to correct it. Please anyone - help.

Thanks
Sue

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Thu, 2010-02-18 04:21

How many photos are in your Gallery install? 600, 700? G1 should be able to handle much more than that. If G1 is having issues with that few of photos and G2 is having issues importing very few items, it really sounds like there are major performance and resource issues on your server.

Contact your host.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Thu, 2010-02-18 04:37

there are thousands of photos - and there is a known issue with it rearranging the album order. (documented in the forums) The issue with G2 I am sure is not performance and resource issues on the server (though I could be wrong) because I am only trying to migrate about 20 to 40 images at a time. Research has pointed to Smarty problems (also documented on the forums) but I can't figure out what the solution is. If it is a server issue, how would clearing the cache clear up the problem (blank pages anyway) Again any input appreciated.

Sue

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Thu, 2010-02-18 04:52
Quote:
Research has pointed to Smarty problems (also documented on the forums)

Just jumping in a little late but I know of no smarty template engine issues. Can you point out what your research has gleamed?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Thu, 2010-02-18 14:23

Of course that was last night on another computer, but here are some links that I found today. I am not positive this is the problem but with I searched for blank admin pages I kept coming up with Smarty responses. The first one below was the primary one, the other is one I found this morning.

http://gallery.menalto.com/node/92051

http://gallery.menalto.com/node/84369

If I figure this out I will post my solution, but meanwhile if anyone has the answer...

Sue

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Thu, 2010-02-18 15:59

Are you using Debian? Both of those where Debian issues.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Thu, 2010-02-18 17:27

That was part of my question ... I don't believe so, I'm not sure what that means so probably not.

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Fri, 2010-02-19 03:06

I really need help, please - the problems just keep getting worse. I continue to try to upload using the migrate plug in and I continue to get the error message as mentioned above. The pages in the admin keep coming up blank and I have to clear the cache before they come back. The error message stated above comes after the pics are uploaded but when the thumbnails are being created - sometimes none are done, and sometimes it locks up when they are about half done.

Then I got the following error message and no matter what I do I can't get the gallery to display at all. Please can someone help me - I will share the password if that helps.

Edit Conflict!
Your change cannot be completed because somebody else has made a conflicting change to the same item. Use the back button in your browser to go back to the page you were on, then reload that page and try your change again.
Go back and try again

If this problem happens repeatedly, it may be because of corruption in your cache. Site Administrators can clear out this cache.
Clear the cache

Alternatively, you can return to the main Gallery page and resume browsing.

Back to the Gallery

Error Detail -
Error (ERROR_OBSOLETE_DATA) : UPDATE g2_Derivative SET g_isBroken=? WHERE g_id=? (1|7123)
in modules/core/classes/GalleryStorage/GalleryStorageExtras.class at line 362 (GalleryCoreApi::error)
in modules/core/classes/GalleryStorage.class at line 325 (GalleryStorageExtras::saveEntity)
in modules/core/classes/GalleryEntity.class at line 294 (GalleryStorage::saveEntity)
in modules/core/classes/GalleryDerivative.class at line 239 (GalleryEntity::save)
in modules/core/classes/helpers/GalleryDerivativeHelper_advanced.class at line 850 (GalleryDerivative::save)
in modules/core/classes/GalleryCoreApi.class at line 997 (GalleryDerivativeHelper_advanced::rebuildCache)
in modules/core/classes/helpers/GalleryDerivativeHelper_simple.class at line 50 (GalleryCoreApi::rebuildDerivativeCache)
in modules/core/classes/GalleryCoreApi.class at line 984 (GalleryDerivativeHelper_simple::rebuildCacheIfNotCurrent)
in modules/core/classes/helpers/GalleryDerivativeHelper_advanced.class at line 822 (GalleryCoreApi::rebuildDerivativeCacheIfNotCurrent)
in modules/core/classes/GalleryCoreApi.class at line 997 (GalleryDerivativeHelper_advanced::rebuildCache)
in modules/core/classes/helpers/GalleryDerivativeHelper_simple.class at line 50 (GalleryCoreApi::rebuildDerivativeCache)
in modules/core/classes/GalleryCoreApi.class at line 984 (GalleryDerivativeHelper_simple::rebuildCacheIfNotCurrent)
in modules/core/classes/GalleryTheme.class at line 1597 (GalleryCoreApi::rebuildDerivativeCacheIfNotCurrent)
in themes/carbon/theme.inc at line 177 (GalleryTheme::loadCommonTemplateData)
in modules/core/classes/GalleryTheme.class at line 932 (CarbonTheme::showAlbumPage)
in modules/core/classes/GalleryView.class at line 301 (GalleryTheme::loadTemplate)
in main.php at line 465 (GalleryView::doLoadTemplate)
in main.php at line 104
in main.php at line 88
System Information
Gallery version 2.3.1
PHP version 5.2.12 apache
Webserver Apache
Database mysqli 5.0.90
Toolkits ImageMagick, NetPBM
Operating system Linux web101c10 2.6.31.12.With.Dirk.Immutable.Patch #2 SMP Tue Feb 9 13:14:34 EST 2010 i686
Browser Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Fri, 2010-02-19 05:06

OK I give up - removed the gallery AGAIN and will one more time try to clean install. I wish someone had some insight on why gallery 2 keeps disintegrating right in front of me. Is there any other version that is more stable than 2.3.1? I am so frustrated by this.

Sue

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Sat, 2010-02-20 02:30

Once again I stated over. I even downloaded a new copy and uploaded from a different computer. I deleted not only the database on my server, but the entire user and started 100% over. And guess what - same exact problems. Now to open any pages in the admin section I need to clear the cache - every page - every time. AND I can't even see any thing on the gallery page except the Gallery logo and links. I put the site in debug mode an the code showing up on the gallery page is as follows. I am at my wits end on this. I have used Gallery 1.5 a lot and can't figure what I am doing wrong with this. I would really appreciate any help on this. Please .... Gallery is at www.designbysue.com/gallery.

Site Admin Your Account Logout
Gallery

Debug Output

file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/_all/0/0/GalleryFactoryHelper_loadRegistry.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/rewrite/classes/parsers/pathinfo/PathInfoUrlGenerator.class) getParameter shortUrls for rewrite plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/rewrite/0/0/0.inc) getParameter pathinfo.parser for rewrite plugin getParameter session.lifetime for core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/core/0/0/0.inc) getParameter session.inactivityTimeout for core plugin
(mysqli): SET NAMES "utf8"
(mysqli): SELECT g2_Schema.g_info FROM g2_PluginMap, g2_Schema WHERE g2_PluginMap.g_pluginId = g2_Schema.g_pluginId AND g2_Schema.g_type = 'map' AND g2_PluginMap.g_active = 1
(mysqli): SELECT g_userId, g_remoteIdentifier, g_creationTimestamp, g_modificationTimestamp, g_data FROM g2_SessionMap WHERE g_id='e8dd8a9cf03b50e84288efd04dbf9eb5'
controller , view Loading plugin core Class not defined, trying to include it. file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/core/module.inc) core plugin successfully instantiated file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/versions.dat) file(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/versions.dat, ) [1266632567] can't guarantee 5 -- extending! file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/0/0/6.inc) Loading plugin core core plugin successfully instantiated Check the version of the core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/_all/0/0/GalleryPluginHelper_fetchPluginStatus.inc) The version of the core plugin is ok file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/core/ShowItem.inc) getParameter acceleration for core plugin getParameter id.anonymousUser for core plugin getParameter smarty.compile_check for core plugin getParameter id.anonymousUser for core plugin getParameter id.adminGroup for core plugin
(mysqli): SELECT g_userId FROM g2_UserGroupMap WHERE g_userId=6 AND g_groupId=3 LIMIT 1
getParameter id.anonymousUser for core plugin getParameter id.rootAlbum for core plugin
(mysqli): SELECT g2_Group.g_id, g2_Group.g_groupName FROM g2_UserGroupMap, g2_Group WHERE g2_Group.g_id = g2_UserGroupMap.g_groupId AND g2_UserGroupMap.g_userId = 5 ORDER BY g2_Group.g_groupName LIMIT 18446744073709551615
(mysqli): SELECT g_module, g_permission, g_description, g_bits, g_flags FROM g2_PermissionSetMap
(mysqli): SELECT DISTINCT g2_AccessMap.g_accessListId FROM g2_AccessMap WHERE g2_AccessMap.g_userOrGroupId IN (5,4) AND g2_AccessMap.g_permission & 1 = 1
(mysqli): SELECT g_itemId FROM g2_AccessSubscriberMap WHERE g_itemId=7 AND g_accessListId IN (14,6049) LIMIT 1
getParameter id.rootAlbum for core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/0/0/7.inc) getParameter default.theme for core plugin Loading plugin matrix Class not defined, trying to include it. file_exists(/services/webpages/d/e/designbysue.com/public/gallery/themes/matrix/theme.inc) matrix plugin successfully instantiated Check the version of the matrix plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/theme/_all/0/0/GalleryPluginHelper_fetchPluginStatus.inc) The version of the matrix plugin is ok file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/theme/matrix/0/0/0.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/theme/matrix/0/0/7.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/theme/_all/localUrlMap.txt) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/core/data/local/gallery.css) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/themes/local/matrix) getParameter misc.markup for core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/comment/Preloads.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/exif/Preloads.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/search/Preloads.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/core/Preloads.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/core/Preloads.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/icons/classes/IconsImpl.class) getParameter iconpack for icons plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/icons/0/0/0.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/icons/iconpacks/silk/local/icons.css) getParameter default.orderBy for core plugin getParameter default.orderDirection for core plugin
(mysqli): SELECT g2_Group.g_id, g2_Group.g_groupName FROM g2_UserGroupMap, g2_Group WHERE g2_Group.g_id = g2_UserGroupMap.g_groupId AND g2_UserGroupMap.g_userId = 6 ORDER BY g2_Group.g_groupName LIMIT 18446744073709551615
(mysqli): SELECT DISTINCT g2_AccessMap.g_accessListId FROM g2_AccessMap WHERE g2_AccessMap.g_userOrGroupId IN (6,4,2,3) AND g2_AccessMap.g_permission & 1 = 1
(mysqli): SELECT g2_ChildEntity.g_id, g2_ItemAttributesMap.g_orderWeight FROM g2_ChildEntity INNER JOIN g2_ItemAttributesMap ON g2_ChildEntity.g_id = g2_ItemAttributesMap.g_itemId INNER JOIN g2_Item ON g2_ChildEntity.g_id = g2_Item.g_id INNER JOIN g2_AccessSubscriberMap ON g2_ChildEntity.g_id = g2_AccessSubscriberMap.g_itemId WHERE g2_ChildEntity.g_parentId = 7 AND g2_AccessSubscriberMap.g_accessListId IN (14,6049) ORDER BY g2_ItemAttributesMap.g_orderWeight, g2_ChildEntity.g_id LIMIT 9
(mysqli): SELECT g2_ChildEntity.g_parentId, COUNT(g2_ChildEntity.g_id) FROM g2_ChildEntity, g2_AccessSubscriberMap WHERE g2_ChildEntity.g_parentId IN (7) AND g2_AccessSubscriberMap.g_itemId = g2_ChildEntity.g_id AND g2_AccessSubscriberMap.g_accessListId IN (14,6049) GROUP BY g2_ChildEntity.g_parentId
getParameter acceleration for core plugin getParameter id.anonymousUser for core plugin Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/0/1/15.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/1/2/1296.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/1/4/1434.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/4/5/4580.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/4/6/4628.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/6/0/6042.inc)
(mysqli): SELECT g2_AccessSubscriberMap.g_itemId, BIT_OR(g2_AccessMap.g_permission) FROM g2_AccessMap, g2_AccessSubscriberMap WHERE g2_AccessSubscriberMap.g_itemId IN (15,1296,1434,4580,4628,6042) AND g2_AccessSubscriberMap.g_accessListId = g2_AccessMap.g_accessListId AND g2_AccessMap.g_userOrGroupId IN (6,4,2,3) GROUP BY g2_AccessSubscriberMap.g_itemId
[1266632568] can't guarantee 30 -- extending!
(mysqli): SELECT g_parentSequence FROM g2_ItemAttributesMap WHERE g_itemId=7
(mysqli): SELECT g_itemId, g_viewCount FROM g2_ItemAttributesMap WHERE g_itemId IN (7,15,1296,1434,4580,4628,6042)
(mysqli): SELECT g2_ChildEntity.g_parentId, COUNT(g2_ChildEntity.g_id) FROM g2_ChildEntity, g2_AccessSubscriberMap WHERE g2_ChildEntity.g_parentId IN (15,1296,1434,4580,4628,6042) AND g2_AccessSubscriberMap.g_itemId = g2_ChildEntity.g_id AND g2_AccessSubscriberMap.g_accessListId IN (14,6049) GROUP BY g2_ChildEntity.g_parentId
(mysqli): SELECT g_itemId, g_descendentCount FROM g2_DescendentCountsMap WHERE g_userId=6 AND g_itemId IN (7,15,1296,1434,4580,4628,6042)
(mysqli): SELECT g2_AccessSubscriberMap.g_itemId, BIT_OR(g2_AccessMap.g_permission) FROM g2_AccessMap, g2_AccessSubscriberMap WHERE g2_AccessSubscriberMap.g_itemId IN (7) AND g2_AccessSubscriberMap.g_accessListId = g2_AccessMap.g_accessListId AND g2_AccessMap.g_userOrGroupId IN (6,4,2,3) GROUP BY g2_AccessSubscriberMap.g_itemId
Loading plugin comment Class not defined, trying to include it. file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/comment/module.inc) comment plugin successfully instantiated Check the version of the comment plugin The version of the comment plugin is ok getParameter comments.latest for comment plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/comment/0/0/0.inc)
(mysqli): SELECT g2_ChildEntity.g_parentId, COUNT(g2_Comment.g_id) FROM g2_Comment, g2_ChildEntity WHERE g2_ChildEntity.g_parentId IN (15,1296,1434,4580,4628,6042) AND g2_ChildEntity.g_id = g2_Comment.g_id AND g2_Comment.g_publishStatus = 0 GROUP BY g2_ChildEntity.g_parentId
Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok getParameter id.adminGroup for core plugin getParameter id.anonymousUser for core plugin getParameter id.rootAlbum for core plugin
(mysqli): SELECT g2_Derivative.g_id, g2_ChildEntity.g_parentId FROM g2_Derivative, g2_ChildEntity WHERE g2_Derivative.g_id = g2_ChildEntity.g_id AND g2_ChildEntity.g_parentId IN (7,15,1296,1434,4580,4628,6042) AND g2_Derivative.g_derivativeType IN (1)
file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/0/3/35.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/0/3/36.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/1/3/1307.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/1/4/1445.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/4/6/4600.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/4/6/4639.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/entity/6/0/6054.inc)
(mysqli): SELECT g2_AccessSubscriberMap.g_itemId, BIT_OR(g2_AccessMap.g_permission) FROM g2_AccessMap, g2_AccessSubscriberMap WHERE g2_AccessSubscriberMap.g_itemId IN (0) AND g2_AccessSubscriberMap.g_accessListId = g2_AccessMap.g_accessListId AND g2_AccessMap.g_userOrGroupId IN (6,4,2,3) GROUP BY g2_AccessSubscriberMap.g_itemId
Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok getParameter misc.markup for core plugin Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok Loading plugin core core plugin successfully instantiated Check the version of the core plugin The version of the core plugin is ok Loading plugin customfield Class not defined, trying to include it. file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/customfield/module.inc) customfield plugin successfully instantiated Check the version of the customfield plugin The version of the customfield plugin is ok file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/customfield/0/1/15.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/customfield/0/0/0.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/customfield/1/2/1296.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/customfield/1/4/1434.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/customfield/4/5/4580.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/customfield/4/6/4628.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/customfield/6/0/6042.inc)
(mysqli): SELECT g_itemId, g_field, g_value FROM g2_CustomFieldMap WHERE g_itemId IN (15,1296,1434,4580,4628,6042)
Loading plugin keyalbum Class not defined, trying to include it. file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/keyalbum/module.inc) keyalbum plugin successfully instantiated Check the version of the keyalbum plugin The version of the keyalbum plugin is ok file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/keyalbum/0/0/0.inc) Loading plugin rating Class not defined, trying to include it. file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/rating/module.inc) rating plugin successfully instantiated Check the version of the rating plugin The version of the rating plugin is ok getParameter enabled for rating plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/rating/0/0/7.inc) Loading plugin rearrange Class not defined, trying to include it. file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/rearrange/module.inc) rearrange plugin successfully instantiated Check the version of the rearrange plugin The version of the rearrange plugin is ok Loading plugin slideshow Class not defined, trying to include it. file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/slideshow/module.inc) slideshow plugin successfully instantiated Check the version of the slideshow plugin The version of the slideshow plugin is ok getParameter piclens.version for slideshow plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/slideshow/0/0/0.inc) getParameter default.orderBy for core plugin getParameter default.orderDirection for core plugin
(mysqli): SELECT g2_ChildEntity.g_id, g2_ItemAttributesMap.g_orderWeight FROM g2_ChildEntity INNER JOIN g2_ItemAttributesMap ON g2_ChildEntity.g_id = g2_ItemAttributesMap.g_itemId INNER JOIN g2_PhotoItem ON g2_ChildEntity.g_id = g2_PhotoItem.g_id INNER JOIN g2_AccessSubscriberMap ON g2_ChildEntity.g_id = g2_AccessSubscriberMap.g_itemId WHERE g2_ChildEntity.g_parentId = 7 AND g2_AccessSubscriberMap.g_accessListId IN (14,6049) ORDER BY g2_ItemAttributesMap.g_orderWeight, g2_ChildEntity.g_id
(mysqli): SELECT g2_Derivative.g_id, g2_ChildEntity.g_parentId FROM g2_Derivative, g2_ChildEntity WHERE g2_Derivative.g_id = g2_ChildEntity.g_id AND g2_ChildEntity.g_parentId IN (15,1296,1434,4580,4628,6042) AND g2_Derivative.g_derivativeType IN (1)
getParameter acceleration for core plugin getParameter id.anonymousUser for core plugin getParameter piclens.version for slideshow plugin getParameter default.theme for core plugin Loading plugin matrix matrix plugin successfully instantiated Check the version of the matrix plugin The version of the matrix plugin is ok file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/smarty/templates_c/%%3385434002/matrix) is_dir(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/smarty/templates_c/%%3385434002/matrix) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/smarty/templates_c/%%3385434002/matrix) is_writeable(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/smarty/templates_c/%%3385434002/matrix) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/smarty/templates_c/%%3385434002/matrix/v_14) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/search/SearchBlock.js) stat(/services/webpages/d/e/designbysue.com/public/gallery/modules/search/SearchBlock.js) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/lib/yui/utilities.js) stat(/services/webpages/d/e/designbysue.com/public/gallery/lib/yui/utilities.js) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/lib/yui/container-min.js) stat(/services/webpages/d/e/designbysue.com/public/gallery/lib/yui/container-min.js) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/cache/module/_all/0/0/CombinedJavascript_dc3268c093d71805d967ac62435b288a.inc) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/core/../../themes/matrix/local/theme.css) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/themes/matrix/local/theme.css) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/images/local/galleryLogo_sm.gif) file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/smarty/templates_c/%%3385434002/matrix/%%55^55E^55E14245%%SystemLinks.tpl.php) getParameter id.rootAlbum for core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/g2dbs19436sbd/smarty/templates_c/%%3385434002/matrix/%%FD^FD9^FD9328A6%%BreadCrumb.tpl.php) Loading plugin core core plugin successfully instantiated getParameter id.adminGroup for core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/images/local/xhtml10.png) Loading plugin core core plugin successfully instantiated getParameter id.adminGroup for core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/images/local/gallery.gif) Loading plugin core core plugin successfully instantiated getParameter id.adminGroup for core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/core/data/local/g23-skidoo.png) Loading plugin core core plugin successfully instantiated getParameter id.adminGroup for core plugin file_exists(/services/webpages/d/e/designbysue.com/public/gallery/modules/core/data/local/donate.png)

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sat, 2010-02-20 03:48

If on a fresh install, new DB and new files, you get a error I have to suspect the host.
I don't see any glaring errors on the on the log you posted or the url.

All I can suggest is changing the (mysqli) to (mysql) in config.php.
See If changing

$storeConfig['type'] = 'mysqli';

to

$storeConfig['type'] = 'mysql';

in config.php

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Sat, 2010-02-20 05:00

Tried your suggestion and no change

Server info Gallery URL = http://www.designbysue.com/gallery/main.php
Gallery version = 2.3.1 core 1.3.0.1
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.12 apache
Webserver = Apache
Database = mysql 5.0.90, lock.system=database
Toolkits = ArchiveUpload, Exif, NetPBM
Acceleration = none, none
Operating system = Linux web108c10 2.6.31.12.With.Dirk.Immutable.Patch #2 SMP Tue Feb 9 13:14:34 EST 2010 i686
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Rows in GalleryAccessMap table = 6
Rows in GalleryAccessSubscriberMap table = 691
Rows in GalleryUser table = 2
Rows in GalleryItem table = 691
Rows in GalleryAlbumItem table = 16
Rows in GalleryCacheMap table = 0

What could be a potential server problem that would cause this. I have 20 websites running on this server - may with Gallery 1.5 installed, others with osCommerce and several with customized php programming - all running without problems. What is it about Gallery 2.3 that would cause such a conflict as it would commit suicide? And do you have any idea how to get it back? At this point I need to clear the cache everytime I want to access a page in the Admin and the Gallery is completely gone from view. This install I was actually able to get more pics uploaded than before but it would balk on the Thumbnail creation stage. The I would have to delete albums - I got any number of error messages which I checked out on the board but none of the responses solved my problem. I really want to make this work but I am at my wits end as I said.

Thanks for your response, but if it is my server it is something in the programming of Gallery that conflicts - and I'm sure there are others on the same server system with it working

Sue

ADDED: just checked the error logs and they are many many unable to build image, Error Toolkit Failure, Unable to read combined cache file.... Error (ERROR_TOOLKIT_FAILURE)in modules/netpbm/classes/NetPbmToolkit.class at line 739 (GalleryCoreApi::error) in modules is a common line at the bottom of the error logs.

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sat, 2010-02-20 05:07
Quote:
What is it about Gallery 2.3 that would cause such a conflict as it would commit suicide?

Sorry don't know. Seems to work for me and others. I Know that does not help but what else can I say?

Quote:
And do you have any idea how to get it back?

Restore your backup? That is the first step.

Quote:
ERROR_TOOLKIT_FAILURE

That is a concern, try a different toolkit if you can but not GD as it is a resource hog.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
designbysue

Joined: 2005-04-12
Posts: 81
Posted: Sat, 2010-02-20 05:22

I tried different toolkits and in different combinations, same problem - but I just found that I created a new user and it brought back the gallery for that user. It appears the users are corrupt. Any idea of how to remove and recreate the admin? I don't have a back up because I didn't have the gallery up long enough to create one. Someone must have had a similar experience. Please

Sue