Gallery version = 2.2.2 core 1.2.0.4
PHP version = 5.2.0-8+etch13 apache2handler
Webserver = Apache/2.2.3 (Debian) PHP/5.2.0-8+etch13 mod_ssl/2.2.3 OpenSSL/0.9.8c mod_perl/2.0.2 Perl/v5.8.8
Database = mysql 5.0.32-Debian_7etch6-log, lock.system=flock
Toolkits = ArchiveUpload, Exif, Getid3, LinkItemToolkit, Thumbnail, Gd
Acceleration = none, none
Operating system = Linux auckland.everycity.co.uk 2.6.20.4 #1 SMP Mon Apr 9 18:49:05 BST 2007 i686
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1
Rows in GalleryAccessMap table = 23
Rows in GalleryAccessSubscriberMap table = 744
Rows in GalleryUser table = 2
Rows in GalleryItem table = 741
Rows in GalleryAlbumItem table = 15
Rows in GalleryCacheMap table = 0
Checkout version 0.4.3
My system is working well, including Checkout by Paypal. But I cannot get discounts to work. I have tried various settings and none of them result in discounts being applied.
Has anyone else had this problem?
Posted: Fri, 2010-01-22 22:28
Posts: 4342
Discounts work fine. What are you putting in the discount settings? Post a screen shot.
Posts: 6
Attached is a screenshot. I have tried other settings too. Your advice will be most welcome.
Posts: 4342
OK - leave those exact same settings, and sent me the url to your site; I'll see if I can earn that discount!
Posts: 6
Thanks for the offer!
Try http://www.smithimaging.co.uk/gallery/v/jayneandphil/
Posts: 4342
...and the problem is ....?!
Posts: 6
Thanks for showing it DOES work!
I had been testing it whilst logged in (as admin) and it doesn't apply the discount then.
Also I have just created a new user account and it doesn't seem to work if logged in.
Please try logging in as 'testuser' password 'secret' and see what does/doesn't happen.
This is no problem in my case because customers are not required to log in so the discounts will be applied as you have demonstrated.
Thanks very much for your help.
Posts: 4342
That user doesn't appear to have permissions to view any images (nor does the guest user, any more) - however, after logging in and before clearing the cart I was able to activate the same discount. I'd post another screen shot but it wouldn't differ in any way from the previous.
There's nothing else I can think in Checkout that's user- or login- specific, unless you're using the checkoutgroups module. The only reason why some discount might not be available to users logged in would be something in the Criteria:Group column other than "Everybody".
Posts: 4342
OK, logged in, put some stuff in the basket, got the discount. Here's the screenshot (with the logout option, in case you don't believe me!)
Posts: 6
Oh yes!
A silly mistake on my part!
I had misunderstood the 'Min Images' column - this evidently means number of different products, not number of prints.
I should have put my 3 in the 'Min Products' column - which I have now done.
Incidentally, what does the 'Comp Postage' column do? Are there some guidance notes somewhere?
Many thanks for your excellent support, and excellent software.
Posts: 4342
Complimentary (free) delivery.
There will be, as soon as you've written them. Create an account on the wiki and contribute to http://codex.gallery2.org/Gallery2:Modules:checkout.
Posts: 6
OK I will try and help.