Previous username/password not recognized

KCChiefs

Joined: 2009-10-28
Posts: 6

Posted: Wed, 2009-10-28 16:18

I have been a Gallery2 user for a couple of years. I have linked pages to my Gallery2 pages via the website I created originally on Geocities and switched to Yahoo. Now that I would like to add some additional photos I get an error message with a link to go back to my gallery (which also does not work).

After logging into your site, your password recovery does not recognize usernames or e-mail addresses previously associated with my account.

Is this because Yahoo discontinued Geocities last week? Since Yahoo says you are independent of them, can I get relinked to all of the pages I previously created.

The Gallery2 pages are linked through my website http://www.bellairedebate.com followed by clicking on the Photos & Archives link on the left; followed by clicking any of the years listed.

Please advise.

Thanks

nivekiam

Joined: 2002-12-10
Posts: 16504

Posted: Wed, 2009-10-28 20:47

Good luck running G2 on Yahoo.

Check out this link:
FAQ: I get ERROR_STORAGE_FAILURE when adding new photos or creating albums, what should I do?

Quote:

Is this because Yahoo discontinued Geocities last week?

I don't understand what this has to do with anything related to Gallery

Quote:

Since Yahoo says you are independent of them, can I get relinked to all of the pages I previously created.

What relinked? Your Gallery install isn't working, see my link above about the error message you are getting.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

KCChiefs

Joined: 2009-10-28
Posts: 6

Posted: Wed, 2009-10-28 22:51

Gallery2 worked perfectly with my Yahoo hosted website for over a year. I was able to get to the pages thru the links on my website and could log into the Gallery2 pages to add/edit photos with no problem. Now there is a problem...not only do the links from my website not take me to the Gallery2 pages (the links have not been altered) but when trying to log on to the Gallery website it does not recognize my Gallery username or email associated with the account (I have had to create a new account just to get on this forum looking for help).

I am looking for help to relink or retrieve the pages of photos that have been housed on Gallery2 pages up to this point.

KCChiefs

Joined: 2009-10-28
Posts: 6

Posted: Wed, 2009-10-28 22:53

This is the entirety of the error message that I receive.

Error
An error has occurred.

Back to the Gallery

Error Detail +
Error (ERROR_STORAGE_FAILURE) : in modules/core/classes/GalleryStorage/DatabaseStorage.class at line 1411 (gallerystatus::error) in modules/core/classes/GalleryStorage.class at line 365 (mysqldatabasestorage::updatemapentry) in modules/core/classes/interfaces/GalleryItemAttributesMap.inc at line 159 (gallerystorage::updatemapentry) in modules/core/classes/helpers/GalleryItemAttributesHelper_simple.class at line 52 (galleryitemattributesmap::updatemapentry) in modules/core/classes/GalleryCoreApi.class at line 1119 (galleryitemattributeshelper_simple::incrementviewcount) in modules/core/ShowItem.inc at line 107 (gallerycoreapi::incrementitemviewcount) in modules/core/classes/GalleryTheme.class at line 688 (showitemview::loadtemplate) in modules/core/classes/GalleryView.class at line 285 (matrixtheme::loadtemplate) in main.php at line 287 (showitemview::doloadtemplate) in main.php at line 87in main.php at line 80

KCChiefs

Joined: 2009-10-28
Posts: 6

Posted: Wed, 2009-10-28 23:03

The FAQ link provided above does not seem to solve my problem...looking for the things mentioned in the FAQ and I do not see them...looking for the ways to remedy it according to the FAQ and I don't see it. Please advise.

nivekiam

Joined: 2002-12-10
Posts: 16504

Posted: Wed, 2009-10-28 23:06

Put Gallery into buffered debug mode and post back when it's there.

FAQ: How to set/use Gallery in debug mode?
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

KCChiefs

Joined: 2009-10-28
Posts: 6

Posted: Wed, 2009-10-28 23:26

nivekiam...I am needing more help than a reference to an FAQ that seems to be meant for a programmer.

I can't get into the Gallery program right now...old username is not recognized...old e-mail is not recognized...

Taking these steps with a new account doesn't seem to be bringing me closer to my pages created under a different account earlier.

The only way I previously got into the Gallery2 pages was through the links I established to those pages on my website...those links do not take me to my Gallery2 pages (to view or otherwise manipulate).

Please provide step by step instructions...the FAQ's aren't solving my problem. I am happy to talk by phone if it is too detailed to provide on this forum.

Thanks

nivekiam

Joined: 2002-12-10
Posts: 16504

Posted: Wed, 2009-10-28 23:36

You need FTP access or use your host's control panel and file manager to get and edit config.php

From there you can edit config.php as specified here:
FAQ: How to set/use Gallery in debug mode?

Gallery is a program you installed on a website. We have no access at all to be able to get in there and fix stuff.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

KCChiefs

Joined: 2009-10-28
Posts: 6

Posted: Thu, 2009-10-29 00:36

This is what happened when debug was run

Smarty Debug Console
included templates & config files (load time in seconds):
themes/matrix/templates/error.tpl (0.02323) (total)
modules/core/templates/ErrorPage.tpl (0.01261)
assigned template variables:
{$ErrorPage} Array (3)
isAdmin =>
stackTrace => Error (ERROR_STORAGE_FAILURE) : <ul>...
code => Array (1)
storageFailure => 1
{$SCRIPT_NAME} /Gallery2/main.php
{$head} Array (3)
tpl => Array (0)
style => Array (0)
javascript => Array (1)
0 => http://bellairedebate.com/Gallery2/li...
{$l10Domain} themes_matrix
{$theme} Array (1)
errorTemplate => modules/core/templates/ErrorPage.tpl
assigned config file variables (outer template scope):
{#files#} Array (0)
{#vars#} Array (0)

nivekiam

Joined: 2002-12-10
Posts: 16504

Posted: Thu, 2009-10-29 03:20

Quote:

mysql error: [1016: Can't open file: 'g2_ItemAttributesMap.MYI' (errno: 145)] in EXECUTE("UPDATE g2_ItemAttributesMap SET g_viewCount = g2_ItemAttributesMap.g_viewCount + 1 WHERE g_itemId=1260")

That's why Gallery is throwing an error message about storage failure. Something is wrong with your database. You might be able to fix this by repairing the table.
Here's one guide on how to do that using phpMyAdmin http://php.about.com/od/mysqladministration/qt/repair_mysql.htm
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

floridave

Joined: 2003-12-22
Posts: 27300

Posted: Thu, 2009-10-29 04:29

Not sure if this is signifigant but browsing to:
http://bellairedebate.com/Gallery2/main.php?g2_itemId=33
a random itemId, should not give a blank page, so there might be more to it than a corrupt DB

FAQ: How can I make sure that my installation files are all intact?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

KCChiefs Joined: 2009-10-28 Posts: 6	Posted: Wed, 2009-10-28 16:18
	I have been a Gallery2 user for a couple of years. I have linked pages to my Gallery2 pages via the website I created originally on Geocities and switched to Yahoo. Now that I would like to add some additional photos I get an error message with a link to go back to my gallery (which also does not work). After logging into your site, your password recovery does not recognize usernames or e-mail addresses previously associated with my account. Is this because Yahoo discontinued Geocities last week? Since Yahoo says you are independent of them, can I get relinked to all of the pages I previously created. The Gallery2 pages are linked through my website http://www.bellairedebate.com followed by clicking on the Photos & Archives link on the left; followed by clicking any of the years listed. Please advise. Thanks
	XUser login Username: * Password: * Create new account Request new password
nivekiam Joined: 2002-12-10 Posts: 16504	Posted: Wed, 2009-10-28 20:47
	Good luck running G2 on Yahoo. Check out this link: FAQ: I get ERROR_STORAGE_FAILURE when adding new photos or creating albums, what should I do? Quote: Is this because Yahoo discontinued Geocities last week? I don't understand what this has to do with anything related to Gallery Quote: Since Yahoo says you are independent of them, can I get relinked to all of the pages I previously created. What relinked? Your Gallery install isn't working, see my link above about the error message you are getting. ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

KCChiefs Joined: 2009-10-28 Posts: 6	Posted: Wed, 2009-10-28 22:51
	Gallery2 worked perfectly with my Yahoo hosted website for over a year. I was able to get to the pages thru the links on my website and could log into the Gallery2 pages to add/edit photos with no problem. Now there is a problem...not only do the links from my website not take me to the Gallery2 pages (the links have not been altered) but when trying to log on to the Gallery website it does not recognize my Gallery username or email associated with the account (I have had to create a new account just to get on this forum looking for help). I am looking for help to relink or retrieve the pages of photos that have been housed on Gallery2 pages up to this point.

KCChiefs Joined: 2009-10-28 Posts: 6	Posted: Wed, 2009-10-28 22:53
	This is the entirety of the error message that I receive. Error An error has occurred. Back to the Gallery Error Detail + Error (ERROR_STORAGE_FAILURE) : in modules/core/classes/GalleryStorage/DatabaseStorage.class at line 1411 (gallerystatus::error) in modules/core/classes/GalleryStorage.class at line 365 (mysqldatabasestorage::updatemapentry) in modules/core/classes/interfaces/GalleryItemAttributesMap.inc at line 159 (gallerystorage::updatemapentry) in modules/core/classes/helpers/GalleryItemAttributesHelper_simple.class at line 52 (galleryitemattributesmap::updatemapentry) in modules/core/classes/GalleryCoreApi.class at line 1119 (galleryitemattributeshelper_simple::incrementviewcount) in modules/core/ShowItem.inc at line 107 (gallerycoreapi::incrementitemviewcount) in modules/core/classes/GalleryTheme.class at line 688 (showitemview::loadtemplate) in modules/core/classes/GalleryView.class at line 285 (matrixtheme::loadtemplate) in main.php at line 287 (showitemview::doloadtemplate) in main.php at line 87in main.php at line 80

KCChiefs Joined: 2009-10-28 Posts: 6	Posted: Wed, 2009-10-28 23:03
	The FAQ link provided above does not seem to solve my problem...looking for the things mentioned in the FAQ and I do not see them...looking for the ways to remedy it according to the FAQ and I don't see it. Please advise.

nivekiam Joined: 2002-12-10 Posts: 16504	Posted: Wed, 2009-10-28 23:06
	Put Gallery into buffered debug mode and post back when it's there. FAQ: How to set/use Gallery in debug mode? ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

KCChiefs Joined: 2009-10-28 Posts: 6	Posted: Wed, 2009-10-28 23:26
	nivekiam...I am needing more help than a reference to an FAQ that seems to be meant for a programmer. I can't get into the Gallery program right now...old username is not recognized...old e-mail is not recognized... Taking these steps with a new account doesn't seem to be bringing me closer to my pages created under a different account earlier. The only way I previously got into the Gallery2 pages was through the links I established to those pages on my website...those links do not take me to my Gallery2 pages (to view or otherwise manipulate). Please provide step by step instructions...the FAQ's aren't solving my problem. I am happy to talk by phone if it is too detailed to provide on this forum. Thanks

nivekiam Joined: 2002-12-10 Posts: 16504	Posted: Wed, 2009-10-28 23:36
	You need FTP access or use your host's control panel and file manager to get and edit config.php From there you can edit config.php as specified here: FAQ: How to set/use Gallery in debug mode? Gallery is a program you installed on a website. We have no access at all to be able to get in there and fix stuff. ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

KCChiefs Joined: 2009-10-28 Posts: 6	Posted: Thu, 2009-10-29 00:36
	This is what happened when debug was run Smarty Debug Console included templates & config files (load time in seconds): themes/matrix/templates/error.tpl (0.02323) (total) modules/core/templates/ErrorPage.tpl (0.01261) assigned template variables: {$ErrorPage} Array (3) isAdmin => stackTrace => Error (ERROR_STORAGE_FAILURE) : <ul>... code => Array (1) storageFailure => 1 {$SCRIPT_NAME} /Gallery2/main.php {$head} Array (3) tpl => Array (0) style => Array (0) javascript => Array (1) 0 => http://bellairedebate.com/Gallery2/li... {$l10Domain} themes_matrix {$theme} Array (1) errorTemplate => modules/core/templates/ErrorPage.tpl assigned config file variables (outer template scope): {#files#} Array (0) {#vars#} Array (0)

nivekiam Joined: 2002-12-10 Posts: 16504	Posted: Thu, 2009-10-29 03:20
	Quote: mysql error: [1016: Can't open file: 'g2_ItemAttributesMap.MYI' (errno: 145)] in EXECUTE("UPDATE g2_ItemAttributesMap SET g_viewCount = g2_ItemAttributesMap.g_viewCount + 1 WHERE g_itemId=1260") That's why Gallery is throwing an error message about storage failure. Something is wrong with your database. You might be able to fix this by repairing the table. Here's one guide on how to do that using phpMyAdmin http://php.about.com/od/mysqladministration/qt/repair_mysql.htm ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

floridave Joined: 2003-12-22 Posts: 27300	Posted: Thu, 2009-10-29 04:29
	Not sure if this is signifigant but browsing to: http://bellairedebate.com/Gallery2/main.php?g2_itemId=33 a random itemId, should not give a blank page, so there might be more to it than a corrupt DB FAQ: How can I make sure that my installation files are all intact? Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

Previous username/password not recognized

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