Checkout add to cart not working for some sessions
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jkbenzi
Joined: 2009-09-03
Posts: 16 |
Posted: Tue, 2009-10-27 15:23
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I have had some users contact me saying they cannot get an item added to their cart. It just kicks them back to the gallery main page. I try it and it works fine. Other people don't have the problem. Recently, I did have the issue happen to me. I was able to get on a computer that was on a different network and try. It didn't happen there. When I looked at the sessions logged in it had about 15 listed for the computer that was not working with no items in the cart. Let me know if this doesn't make sense. Just wondering if anyone has experienced this same issue? My website is www.anyeventvideo.com/events |
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Posts: 4342
I have seen this occasionally but...
not this. I've never reproduced the problem myself, so it's kind of tricky to investigate. My suspicions are to do with the G2 session-handling, but hard to say until I can get it to happen on a system I have access to.