tumbnail will not show up

wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Thu, 2008-11-20 21:39

i have the newest version of the gallery and i notice tha no thumbnail show up but when you click on the pick it is fine way is that here is the link http://bradrichardphotos.com/gallery/main.php

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Thu, 2008-11-20 21:42

We need more info. Post system info and a link to phpinfo:
FAQ: What information is required when I ask for help in the forums?
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wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Thu, 2008-11-20 21:43

win xp

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Thu, 2008-11-20 21:58

Click the link I posted, read it and follow all of the steps.
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robert5

Joined: 2007-07-15
Posts: 7
Posted: Fri, 2008-11-21 00:13

I had that same problem. It turned out somehow the graphical toolkit order got messed up and the primary one was one that my webhost didn't support. Try a different graphical toolkit and then rebuild the thumbnails.

 
wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Fri, 2008-11-21 03:24

how do i do that

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Fri, 2008-11-21 04:11

You take your mouse and click on this link: FAQ: What information is required when I ask for help in the forums?

Then you read that and follow directions.
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wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Sat, 2008-11-22 14:27

here are the two website i have problem with

http://bradrichardphotos.com/gallery/main.php
http://ncprepphotos.com/gallery/main.php

info on maintance

Gallery URL = http://bradrichardphotos.com/gallery/main.php
Gallery version = 2.3 core 1.3.0
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.6 cgi
Webserver = Apache/1.3.41 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_ssl/2.8.31 OpenSSL/0.9.8h
Database = mysqlt 5.0.51a-community, lock.system=flock
Toolkits = ArchiveUpload, Dcraw, Exif, Ffmpeg, Getid3, ImageMagick, jpegtran, LinkItemToolkit, NetPBM, SquareThumb, Thumbnail, Gd
Acceleration = none, none
Operating system = Linux terminator.websitewelcome.com 2.6.27 #3 SMP Fri Oct 10 22:41:46 CDT 2008 i686
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Rows in GalleryAccessMap table = 31
Rows in GalleryAccessSubscriberMap table = 67
Rows in GalleryUser table = 2
Rows in GalleryItem table = 66
Rows in GalleryAlbumItem table = 4
Rows in GalleryCacheMap table = 0

 
wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Sat, 2008-11-22 14:27

i have the same problem both gallery's

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Sat, 2008-11-22 15:06

Ah, this could have been solved so long ago. Either uninstall jpegtran or SquareThumb. For some reason jpegtran and Square Thumbs seem to have a conflict.

While you're at it, if ImageMagick and NetPBM are configured and working, uninstall GD, it's pointless to use it if either of those two work and it's less efficient.

If you're not uploading movies, mp3s or raw images, I'd also uninstall Ffmpeg, Getid3 and Dcraw.

If you don't know how to do any of that, or have any questions, just ask.
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wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Sat, 2008-11-22 16:01

could you do it for me if not how do i do it

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Sun, 2008-11-23 16:50

Log in as admin, go to Site Admin > Plugins and uninstall jpegtran.

This link explains how to install plugins, but uninstalling is pretty much the same.
http://codex.gallery2.org/Gallery2:Installing_Additional_Components
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saranghills

Joined: 2008-11-23
Posts: 2
Posted: Sun, 2008-11-23 17:30

I also have this problem of thumbnails not showing up.

Using Apache, Cpanel

When I try to 'Build all thumbnails' I get this message :
Debug output for failed items:

file_exists(/home/shola17/public_html/Gallery/g2data/cache/entity/0/5/56.inc)
file_exists(/home/shola17/public_html/Gallery/g2data/cache/derivative/0/5/56.dat)
file_exists(/home/shola17/public_html/Gallery/g2data/cache/entity/0/5/54.inc)
getParameter lock.system for core plugin
fopen(/home/shola17/public_html/Gallery/g2data/locks/56, wb+, 0)
flock(Resource id #121, 6, )

(mysqlt): SELECT g_id, g_entityType FROM g2_Entity WHERE g_id IN (56)

(mysqlt): SELECT g2_Schema.g_info FROM g2_PluginMap, g2_Schema
WHERE g2_PluginMap.g_pluginId = g2_Schema.g_pluginId
AND g2_Schema.g_type = 'entity' AND g2_PluginMap.g_active = 1

(mysqlt): SELECT g2_DerivativeImage.g_width, g2_DerivativeImage.g_height,
g2_Derivative.g_derivativeSourceId, g2_Derivative.g_derivativeOperations,
g2_Derivative.g_derivativeOrder, g2_Derivative.g_derivativeSize,
g2_Derivative.g_derivativeType, g2_Derivative.g_mimeType,
g2_Derivative.g_postFilterOperations, g2_Derivative.g_isBroken,
g2_ChildEntity.g_parentId, g2_Entity.g_id, g2_Entity.g_creationTimestamp,
g2_Entity.g_isLinkable, g2_Entity.g_linkId,
g2_Entity.g_modificationTimestamp, g2_Entity.g_serialNumber,
g2_Entity.g_entityType, g2_Entity.g_onLoadHandlers FROM g2_DerivativeImage,
g2_Derivative, g2_ChildEntity, g2_Entity WHERE g2_DerivativeImage.g_id IN
(56) AND g2_Derivative.g_id=g2_DerivativeImage.g_id AND
g2_ChildEntity.g_id=g2_DerivativeImage.g_id AND
g2_Entity.g_id=g2_DerivativeImage.g_id

file_exists(/home/shola17/public_html/Gallery/g2data/cache/derivative/0/5)
is_dir(/home/shola17/public_html/Gallery/g2data/cache/derivative/0/5)
file_exists(/home/shola17/public_html/Gallery/modules/archiveupload/classes/ArchiveExtractToolkit.class)
file_exists(/home/shola17/public_html/Gallery/modules/exif/classes/ExifToolkit.class)
file_exists(/home/shola17/public_html/Gallery/modules/getid3/classes/Getid3Toolkit.class)
file_exists(/home/shola17/public_html/Gallery/modules/imagemagick/classes/ImageMagickToolkit.class)
file_exists(/home/shola17/public_html/Gallery/modules/linkitem/classes/LinkItemToolkit.class)
file_exists(/home/shola17/public_html/Gallery/modules/netpbm/classes/NetPbmToolkit.class)
file_exists(/home/shola17/public_html/Gallery/modules/squarethumb/classes/SquareThumbToolkit.class)
file_exists(/home/shola17/public_html/Gallery/modules/thumbnail/classes/ThumbnailToolkit.class)
file_exists(/home/shola17/public_html/Gallery/modules/gd/classes/GdToolkit.class)

But the 'continue...' button appears, also back in the maintainance list it shows success.
What to do?

I tried uninstalling the unnecessary plugins, but it didn't help.

What is wrong?

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Sun, 2008-11-23 17:35

saranghills, I think your problem, while similar is different. Please start a new thread and post your system details and a link to phpinfo as explained here:
FAQ: What information is required when I ask for help in the forums?

Also post the full debug output from using 'buffered' debug more. I don't see any errors in the output you posted above.
FAQ: How to set/use Gallery in debug mode?
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wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Sun, 2008-11-23 17:47

ok i try that but it still does not work i unstall what you told me two so what should i do known

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Sun, 2008-11-23 18:10

Try rebuilding the thumbnails. You can try from Site Admin > Maintenance and run the option to do that there or if that doesn't work, click on Edit Album for the any of your albums, click on the Album tab and select the 6 check boxes in the middle of the page that pertain to rebuilding thumbs.
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wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Mon, 2008-11-24 02:21

i have unstall all that stuff you told me to and that still does not work what should i do know

 
wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Mon, 2008-11-24 02:24

lnow when i try to rebuild the thumbnail i get that message two Debug output for failed items:

 
wtrby175

Joined: 2008-07-04
Posts: 13
Posted: Sun, 2008-12-14 21:07

i had two delete it the take off what you told me and it works know