[checkout] Buttons in confirmation email don't work

maxsbw

Joined: 2008-08-10
Posts: 7
Posted: Sat, 2008-08-16 18:20

Hi,

I just set up checkout module and added checkout download, and checkout by paypal plugins. I did a few mock transactions using Paypal Sandbox. Everything works great!

When the confirmation email is sent, however, the buttons named "Order Status" and "Download as Zip" don't work.

Any ideas what is missing?

Thanks much for a good application.


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alecmyers

Joined: 2006-08-01
Posts: 4342
Posted: Sat, 2008-08-16 18:36

When you say they don't work, what happens?

wrap up an example email (including html) where the buttons don't work, and post it as an attachment, or pm it to me, so I can have a look.
 
djonest

Joined: 2006-03-28
Posts: 28
Posted: Sun, 2009-10-11 18:28

I have the same problem - did this get resolved? The buttons show up on my Windows Mobile email app but do not when using Outlook 2003/2007 or in webmail. As you can see from the attached email, the links are there, just not shown!?

Any ideas?
 
djonest

Joined: 2006-03-28
Posts: 28
Posted: Sun, 2009-10-11 18:39

If I select to view the message in a web browser, the buttons show correctly. If I select to view plain text only, should the url be visible? At the moment it isn't.
 
alecmyers

Joined: 2006-08-01
Posts: 4342
Posted: Sun, 2009-10-11 20:30

Re your first post: The buttons show fine in my email client (Outlook Express) - not sure what to suggest, as I can't see a problem.

Re your second post: again, the urls are in the plain-text part of the email and show up if the email is viewed as plain text.
 
djonest

Joined: 2006-03-28
Posts: 28
Posted: Sun, 2009-10-11 20:55

There is obviously something in the web client I'm using (roundcube) and Outlook that is stripping everything out. Thanks for looking.
 
alecmyers

Joined: 2006-08-01
Posts: 4342
Posted: Sun, 2009-10-11 20:59

If you want just links, and no buttons in the html version, it's just template edits:

modules/checkout/templates/email/....
modules/checkoutdownload/templates/email/download.tpl
 
djonest

Joined: 2006-03-28
Posts: 28
Posted: Sun, 2009-10-11 21:05

Yeah, I tried that - unfortunately, I can't even get the links to show!
 
alecmyers

Joined: 2006-08-01
Posts: 4342
Posted: Sun, 2009-10-11 21:15

Post your edited template(s), and I'll look over it and see if it seems kosher.