Error (ERROR_STORAGE_FAILURE)

kidvoltage

Joined: 2014-03-05
Posts: 7
Posted: Thu, 2014-06-19 17:30

I get this error trying to create a new album. I know they did an SQL upgrade a few months ago. How do I fix this please?

Error Detail -
Error (ERROR_STORAGE_FAILURE)

in modules/core/classes/GalleryStorage/GalleryStorageExtras.class at line 1149 (GalleryCoreApi::error)
in modules/core/classes/GalleryStorage.class at line 548 (GalleryStorageExtras::removeAllMapEntries)
in modules/core/classes/GalleryCoreApi.class at line 2975 (GalleryStorage::removeAllMapEntries)
in modules/imageblock/classes/ImageBlockHelper.class at line 777 (GalleryCoreApi::removeAllMapEntries)
in modules/core/classes/helpers/GalleryEventHelper_simple.class at line 59 (ImageBlockHelper::handleEvent)
in modules/core/classes/GalleryCoreApi.class at line 2238 (GalleryEventHelper_simple::postEvent)
in modules/core/classes/GalleryItem.class at line 440 (GalleryCoreApi::postEvent)
in modules/core/classes/GalleryAlbumItem.class at line 256 (GalleryItem::save)
in modules/core/classes/helpers/GalleryItemHelper_advanced.class at line 247 (GalleryAlbumItem::save)
in modules/core/classes/GalleryCoreApi.class at line 1646 (GalleryItemHelper_advanced::createAlbum)
in modules/core/ItemAddAlbum.inc at line 80 (GalleryCoreApi::createAlbum)
in main.php at line 250 (ItemAddAlbumController::handleRequest)
in main.php at line 104
in main.php at line 88

System Information
Gallery version 2.3.2
PHP version 5.3.28 apache2handler
Webserver Apache
Database mysqli 5.1.73-cll
Toolkits Thumbnail
Operating system Linux main.slotcarillustrated.com 2.6.32-042stab084.26 #1 SMP Mon Feb 17 21:00:14 MSK 2014 i686
Browser Mozilla/5.0 (Windows NT 6.3; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Fri, 2014-06-20 12:03

run the updgrader to step #2 system checks and see if it reports any errors
FAQ: How can I make sure that my installation files are all intact?

-s
________________________________
All New jQuery Minislideshow for G2/G3
 
kidvoltage

Joined: 2014-03-05
Posts: 7
Posted: Fri, 2014-06-20 16:55

Thanks, ran through to step two and got a notice for removing unwanted files. Ran the "cleanup.sh" script and step two completes with no errors.

Still have the same gallery issues.

Next step?
 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Fri, 2014-06-20 19:29

Storage failure can mean either DB error, or filesystem permissions issue.

try chmod -R 0777 /path/to/g2data

-s
________________________________
All New jQuery Minislideshow for G2/G3
 
kidvoltage

Joined: 2014-03-05
Posts: 7
Posted: Fri, 2014-06-20 20:56

Ok, now get this:

Error
Error (ERROR_PLATFORM_FAILURE)

in modules/core/classes/GalleryTemplate.class at line 288 (GalleryCoreApi::error)
in modules/core/classes/GalleryTemplate.class at line 214 (GalleryTemplate::_initCompiledTemplateDir)
in modules/rating/module.inc at line 157 (GalleryTemplate::fetch)
in modules/core/classes/GalleryTheme.class at line 1563 (RatingModule::getItemSummaries)
in themes/matrix/theme.inc at line 65 (GalleryTheme::loadCommonTemplateData)
in modules/core/classes/GalleryTheme.class at line 932 (MatrixTheme::showAlbumPage)
in modules/core/classes/GalleryView.class at line 301 (GalleryTheme::loadTemplate)
in main.php at line 465 (GalleryView::doLoadTemplate)
in main.php at line 104
in main.php at line 88
 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Fri, 2014-06-20 21:51

can you confirm that the entire g2data directory and it's contents are 777?

gallery is having trouble fetching compiled templates from g2data/smarty/template_c

-s
________________________________
All New jQuery Minislideshow for G2/G3
 
kidvoltage

Joined: 2014-03-05
Posts: 7
Posted: Sat, 2014-06-21 00:53

Yes, confirmed. All set to 777, back to this:

Error Detail -
Error (ERROR_STORAGE_FAILURE)

in modules/core/classes/GalleryStorage/GalleryStorageExtras.class at line 1149 (GalleryCoreApi::error)
in modules/core/classes/GalleryStorage.class at line 548 (GalleryStorageExtras::removeAllMapEntries)
in modules/core/classes/GalleryCoreApi.class at line 2975 (GalleryStorage::removeAllMapEntries)
in modules/imageblock/classes/ImageBlockHelper.class at line 777 (GalleryCoreApi::removeAllMapEntries)
in modules/core/classes/helpers/GalleryEventHelper_simple.class at line 59 (ImageBlockHelper::handleEvent)
in modules/core/classes/GalleryCoreApi.class at line 2238 (GalleryEventHelper_simple::postEvent)
in modules/core/classes/GalleryItem.class at line 440 (GalleryCoreApi::postEvent)
in modules/core/classes/GalleryAlbumItem.class at line 256 (GalleryItem::save)
in modules/core/classes/helpers/GalleryItemHelper_advanced.class at line 247 (GalleryAlbumItem::save)
in modules/core/classes/GalleryCoreApi.class at line 1646 (GalleryItemHelper_advanced::createAlbum)
in modules/core/ItemAddAlbum.inc at line 80 (GalleryCoreApi::createAlbum)
in main.php at line 250 (ItemAddAlbumController::handleRequest)
in main.php at line 104
in main.php at line 88

System Information
Gallery version 2.3.2
PHP version 5.3.28 apache2handler
Webserver Apache
Database mysqli 5.1.73-cll
Toolkits Thumbnail
Operating system Linux main.slotcarillustrated.com 2.6.32-042stab084.26 #1 SMP Mon Feb 17 21:00:14 MSK 2014 i686
Browser Mozilla/5.0 (Windows NT 6.3; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

 
scarpy

Joined: 2011-04-21
Posts: 5
Posted: Sun, 2014-09-07 14:24

Hi!
I have the same problem, ERROR_STORAGE_FAILURE, due to lack of storage space in my webserver folder.

The strange thing is that, after deleting a lot of g2 albums, webserver disk space is still FULL.
It sems to be thant G2 doesn't ERASE files on webserver filsystem.

Thanks for any help,
Alex
 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Sun, 2014-09-07 15:02

head to yourgallery.com/lib/support and clear the cache

-s
________________________________
All New jQuery Minislideshow for G2/G3