Internal Server Error 500

menglert

Joined: 2009-02-05
Posts: 2
Posted: Thu, 2014-01-02 19:56

Below is my current info. Each time I attempt to upload a new photo to a new album I receive an "Internal Server Error 500". To the best of my knowledge I have not changed anything from the last time I successfully uploaded photos. Can anyone help?

Gallery URL = http://floridasoa.com/gallery/main.php
Gallery version = 2.3 core 1.3.0
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.17 cgi-fcgi
Webserver = Microsoft-IIS/7.0
Database = mysql 5.0.96-log, lock.system=database
Toolkits = Exif, Gd
Acceleration = none, none
Operating system = Windows NT P3NW8SH205 6.0 build 6002
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Opera/9.80 (Windows NT 6.1; WOW64) Presto/2.12.388 Version/12.16
Rows in GalleryAccessMap table = 12
Rows in GalleryAccessSubscriberMap table = 2322
Rows in GalleryUser table = 3
Rows in GalleryItem table = 2322
Rows in GalleryAlbumItem table = 61
Rows in GalleryCacheMap table = 0
 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Thu, 2014-01-02 20:46

you can have gallery check to see if your files are intact and check server permissions at any time by visiting the upgrade script and running to step 2 "system checks". you don't need to complete the upgrade.

If your answer is not found there you'll have to check the server's error logs as 500 errors are only written there.

-s
________________________________
All New jQuery Minislideshow for G2/G3
 
menglert

Joined: 2009-02-05
Posts: 2
Posted: Sun, 2014-01-05 19:19

Thanks for your response. Can you tell me how to "visit the upgrade script"? Thanks
 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Sun, 2014-01-05 21:16

FAQ: How to upgrade Gallery2?

-s
________________________________
All New jQuery Minislideshow for G2/G3