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FL Mom

Joined: 2012-02-05
Posts: 17

Posted: Fri, 2013-08-23 14:19

I recently tried to access our gallery since school has started & cant get it to show in any browser- Google, Mozilla, any...I believe the last time I was able to access it was a few months ago...

Any one that could help would be greatly appreciated it as our ATHLETES Love this gallery...

We are getting a "No data received" When we try & access it.

THANKS

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Fri, 2013-08-23 21:10

FAQ: What information is required when I ask for help in the forums?

-s
________________________________
All New jQuery Minislideshow for G2/G3

FL Mom

Joined: 2012-02-05
Posts: 17

Posted: Sat, 2013-08-24 13:06

I don't have access to my Site admin as the screen is BLANK

I can only access my files from the cpanel..

Im not very computer expert so don't know which of the files from the back side you would need..

If someone out there knows how to do this would be greatly aprreciated...

the site address to my gallery is BLANK- http://www.npboosterclub.com/gallery/index.php

Thanks

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Sat, 2013-08-24 14:13

This is a server error, not a gallery error.
I'd ask my host.

-s
________________________________
All New jQuery Minislideshow for G2/G3

FL Mom

Joined: 2012-02-05
Posts: 17

Posted: Fri, 2013-09-06 03:30

OK any ideas? Its on my server account and not that computer savy..LOL ???

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Fri, 2013-09-06 11:52

Is it gallery1, gallery2 or gallery3?

If it is gallery2 like the forum you are asking in, then there would be http://www.npboosterclub.com/gallery/main.php which does not seem to exist.

-s
________________________________
All New jQuery Minislideshow for G2/G3

FL Mom

Joined: 2012-02-05
Posts: 17

Posted: Sun, 2013-09-08 22:43

I still have all my files in the cpanel...Which one would i look at to find out which gallery I have?

FL Mom

Joined: 2012-02-05
Posts: 17

Posted: Sun, 2013-09-08 22:46

Ok I opened the file README & says - Gallery 3.0.1

Is that my version?

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Sun, 2013-09-08 23:10

Moving to a 3.0.x forum

-s
________________________________
All New jQuery Minislideshow for G2/G3

floridave

Joined: 2003-12-22
Posts: 27300

Posted: Sun, 2013-09-08 23:40

Do you have access to the servers error logs?
FAQ: What is the webserver error log?

See if you can remove the .htaccess file in the gallery directory as see if that helps.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

FL Mom Joined: 2012-02-05 Posts: 17	Posted: Fri, 2013-08-23 14:19
	I recently tried to access our gallery since school has started & cant get it to show in any browser- Google, Mozilla, any...I believe the last time I was able to access it was a few months ago... Any one that could help would be greatly appreciated it as our ATHLETES Love this gallery... We are getting a "No data received" When we try & access it. THANKS
	XUser login Username: * Password: * Create new account Request new password
suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Fri, 2013-08-23 21:10
	FAQ: What information is required when I ask for help in the forums? -s ________________________________ All New jQuery Minislideshow for G2/G3

FL Mom Joined: 2012-02-05 Posts: 17	Posted: Sat, 2013-08-24 13:06
	I don't have access to my Site admin as the screen is BLANK I can only access my files from the cpanel.. Im not very computer expert so don't know which of the files from the back side you would need.. If someone out there knows how to do this would be greatly aprreciated... the site address to my gallery is BLANK- http://www.npboosterclub.com/gallery/index.php Thanks

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Sat, 2013-08-24 14:13
	This is a server error, not a gallery error. I'd ask my host. -s ________________________________ All New jQuery Minislideshow for G2/G3

FL Mom Joined: 2012-02-05 Posts: 17	Posted: Fri, 2013-09-06 03:30
	OK any ideas? Its on my server account and not that computer savy..LOL ???

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Fri, 2013-09-06 11:52
	Is it gallery1, gallery2 or gallery3? If it is gallery2 like the forum you are asking in, then there would be http://www.npboosterclub.com/gallery/main.php which does not seem to exist. -s ________________________________ All New jQuery Minislideshow for G2/G3

FL Mom Joined: 2012-02-05 Posts: 17	Posted: Sun, 2013-09-08 22:43
	I still have all my files in the cpanel...Which one would i look at to find out which gallery I have?

FL Mom Joined: 2012-02-05 Posts: 17	Posted: Sun, 2013-09-08 22:46
	Ok I opened the file README & says - Gallery 3.0.1 Is that my version?

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Sun, 2013-09-08 23:10
	Moving to a 3.0.x forum -s ________________________________ All New jQuery Minislideshow for G2/G3

floridave Joined: 2003-12-22 Posts: 27300	Posted: Sun, 2013-09-08 23:40
	Do you have access to the servers error logs? FAQ: What is the webserver error log? See if you can remove the .htaccess file in the gallery directory as see if that helps. Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

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