[SOLVED] Error when deleting custom thumbnails

masplin

Joined: 2008-10-01
Posts: 49
Posted: Tue, 2012-06-26 11:16

I've bene trying to srot out my watermarking as my old watermark seems ot have got corrupted. Somewhere along the way the custom thumnail has disappeared on my album i.e. it say "no thumbnail". When I go into edit album the only choice under Custom Thumbnail is "remove Thumbnail". If I seelct this i get the error below so seems confused if it has a thumbnail or not. If I browse the folders I can see the jpg in the folder. How do I get out of this?

Thanks Mike

Error Detail -
Error (ERROR_BAD_PATH) : Could not delete C:\Inetpub\vhosts\wildblueimages.co.uk\g2data_2365656\plugins_data\modules\thumbnail\7\757.jpg

in modules\thumbnail\classes\ThumbnailImage.class at line 280 (GalleryCoreApi::error)
in modules\core\classes\helpers\GalleryEntityHelper_medium.class at line 113 (ThumbnailImage::delete)
in modules\core\classes\GalleryCoreApi.class at line 2271 (GalleryEntityHelper_medium::deleteEntityById)
in modules\thumbnail\CustomThumbnailOption.inc at line 119 (GalleryCoreApi::deleteEntityById)
in modules\core\ItemEdit.inc at line 109 (CustomThumbnailOption::handleRequestAfterEdit)
in main.php at line 231 (ItemEditController::handleRequest)
in main.php at line 94
in main.php at line 83

System Information
Gallery version 2.2.6
PHP version 5.2.17 isapi
Webserver Microsoft-IIS/6.0
Database ado_mssql Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64) Apr 2 2010 15:48:46 Copyright (c) Microsoft Corporation Express Edition with Advanced Services (64-bit) on Windows NT 5.2 (Build 3790: Service Pack 2)
Toolkits Thumbnail, Gd
Operating system Windows NT 109-104-80-156 5.2 build 3790
Browser Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Tue, 2012-06-26 11:49

Make sure IIS has read/write access to C:\Inetpub\vhosts\wildblueimages.co.uk\g2data_2365656\plugins_data\modules\thumbnail\7\757.jpg

-s

 
masplin

Joined: 2008-10-01
Posts: 49
Posted: Tue, 2012-06-26 12:05

Sorry I'm not very technology savvy. What does IIS mean and can I check this from site admin? I had to get my web space guy to install Gallery for me so I'm more of a user than understand the structure of the thing.

Thanks Mike

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Tue, 2012-06-26 12:43
Quote:
What does IIS mean

Internet Information Services as you stated:

Quote:
Webserver Microsoft-IIS/6.0

Quote:
can I check this from site admin?

No, this would be a filesystem permission that maybe your webspace guy might need to check.

-s

 
masplin

Joined: 2008-10-01
Posts: 49
Posted: Tue, 2012-06-26 12:55

I'll ask him to check thanks

 
masplin

Joined: 2008-10-01
Posts: 49
Posted: Thu, 2012-08-02 08:07

Webspace guy went through and reset al lthe permissioning and that fixed it thanks.