Cannot Complete Basic/Initial Installation of Gallery3

marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Sun, 2012-06-03 18:22

I have not been successful in installing Gallery3, at least to the point where I could begin adding images. I have downloaded the installation archive, put it in the public_html directory of my web site, added the /var directory (with 777 attributes) to the root directory, and added a new MySQL database for Gallery3. At that point what URL am I supposed to use? Any idea of what I could be doing wrong? Thanks.

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sun, 2012-06-03 19:10

point your browser to
http://example.com/gallery3/installer

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Sun, 2012-06-03 21:33

When I do that, it takes me to:

http://www.iana.org/domains/example/

I know that's just an example you're trying to provide. Can you be explicit with your instructions please? For example, should, "example.com", be my web site domain name? Thanks.

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sun, 2012-06-03 21:39

what is your domain name? Where did you install the files?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Sun, 2012-06-03 22:21

Okay, found and corrected one problem, but then discovered another. I had my Gallery3 distribution in the wrong directory of my web site folders, and fixed that. Now, when I go to:

http://marlowheights60sand70s.com/gallery3/installer/index.php

it is telling me that my php.ini file needs to have short_open_tag set to on. It is, at least where it's supposedly mirrored, which is the .htaccess file. What do I need to change? Thanks.

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sun, 2012-06-03 23:12

You will need to contact your host to fix the short_open_tag issue.
You might be able to edit the php.ini file yourself.
Edit the php.ini file edit
short_open_tag=On
And restart your Apache server.

If that does not mean anything to you then your host is the best... as every host is different and we can't give specific directions.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Tue, 2012-06-12 12:23

This is what my hosting provider (InMotion Hosting) said in response to your
suggested fix:

"I have reviewed your php.ini file and short_open_tag = On. I have made no
modifications to your file. This was always the case. There may be another
issue that is preventing installation. Please review your installation
documentation and we can try to assist further. In order to assist further,
we will need you to verify the account with either the AMP password or the
last four digits of the credit card we have on file."

Looks like I'm back to square one. Any suggestions? Otherwise it seems like I'm stuck between one entity pointing the blame at the other, and nothing gets accomplished.

Thanks!

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Tue, 2012-06-12 12:50

create a phpinfo.php file in your gallery3 directory and supply us with a link to it.
contents of phpinfo.php:

<?php
    phpinfo();
?>

-s
FlashYourWeb and Your Gallery with The E2 XML Media Player for Gallery2

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Wed, 2012-06-13 11:35

I apologize for not comprehending, but I wouldn't give anyone access to my protected directories. If it's this phpinfo.php file you need, tell me how to create it and possibly I can attach it here. The only thing I have in my gallery3 directory now is a php.ini file.

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Wed, 2012-06-13 12:23
Quote:
I apologize for not comprehending, but I wouldn't give anyone access to my protected directories

didn't ask

Quote:
If it's this phpinfo.php file you need, tell me how to create it

already did

Quote:
I can attach it here.

I asked for a link like mine. http://www.flashyourweb.com/gallery3/phpinfo.php

-s

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Wed, 2012-06-13 12:38

http://marlowheights60sand70s.com/gallery3/installer/

Is that sufficient? Please remember that some of us aren't web developers by profession (I'm actually a Security Engineer), so what may be obvious or intuitive to you, isn't necessarily so for some of us. But thank you for at least responding.

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Wed, 2012-06-13 13:35
suprsidr wrote:
create a phpinfo.php file in your gallery3 directory and supply us with a link to it.
contents of phpinfo.php:

<?php
    phpinfo();
?>

So that we can see it at http://marlowheights60sand70s.com/gallery3/phpinfo.php

Same directions worded a bit differently:
FAQ: How do I create a phpinfo page?

Don't know how to make those directions more clear.

Dave

_____________________________________________
Blog & G2 || floridave - Gallery Team

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Sat, 2012-06-16 15:07

Okay, sorry for being so dense. The phpinfo.php file is now there:

http://marlowheights60sand70s.com/gallery3/phpinfo.php

Thanks.

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sat, 2012-06-16 18:39

I don't see why as

Quote:
short_open_tag On On

For master and local values.

Replace the attached file to installer/installer.php
you will have to rename it.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Sun, 2012-06-17 01:30

Hate to be so dense AGAIN, Dave, but where am I supposed to copy the installer.php file to? In the root of my gallery3 directory, or the installer directory under the gallery3 root? And after I do that...what next?

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sun, 2012-06-17 01:39

There is a existing file in:
installer/installer.php
So in the gallery3 directory there is another directory called installer and inside that directory there is a file called installer.php

then try to run the installer again by browsing to the installer:
http://marlowheights60sand70s.com/gallery3/installer/

Dave

_____________________________________________
Blog & G2 || floridave - Gallery Team

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Sun, 2012-06-17 01:57

I did as instructed, yet that same, "Whoa there!", error message comes up. I can't believe I've been piddling around with something like this for two weeks, and it STILL doesn't work. Don't get me wrong, I do appreciate your help. But quite frankly I need something that works right out of the box and allows me to start setting up photo galleries on my web site. Forget open source, I don't mind paying for an application that will do what I need it to do. Not very impressed so far with Gallery, due to the difficulty in what should be a very simple installation.

 
marlowheights

Joined: 2012-04-29
Posts: 11
Posted: Sat, 2012-06-23 23:49

I am not being sarcastic, but may I assume from the non-response that there is no way to rectify this? Thanks.