Error in first installation

whitetiger

Joined: 2012-05-05
Posts: 3
Posted: Sat, 2012-05-05 09:32

I've installed Gallery3, just downloaded from here, in an hosting space.
After the installation I've an 500 Internal Server Error.
In FAQ is written:
edit your php.ini file and set "short_open_tag" to 1
In my php.ini the value is "On" and presume that there a mistake in FAQ and that 1=On

Always in FAQ is reported a modify to Apache configuration file with <Location "/gallery3/">
Obviously I can modify only .htaccess and I wish to know what is /gallery3/? It's a pathname?
I've installed G3 in:
MySubdomain.MyDomain.it/photo-video

I need help because my hosting provider doesn't support me.
Thanks in advance.
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sun, 2012-05-06 00:36

The error is about short open tags?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
 
whitetiger

Joined: 2012-05-05
Posts: 3
Posted: Sun, 2012-05-06 09:31

I cannot do login.
After the installation I just see Internal server error.
For these cases in the FAQ there are those 2 suggestions
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Sun, 2012-05-06 17:07

What does the Apache error logs say?
If you don't have access to them or your host will not help there is little we can do.
How about a phpinfo link?
FAQ: How do I create a phpinfo page?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
 
whitetiger

Joined: 2012-05-05
Posts: 3
Posted: Mon, 2012-05-07 07:11

I'm sorry, but I don't see error in log.
This are the PHP Info
PHP Version 5.3.10

System Linux jmhlmd05.dnshosting.local 2.6.32-320.4.1.lve1.1.4.el6.x86_64 #1 SMP Wed Mar 7 06:32:27 EST 2012 x86_64
Build Date Apr 4 2012 11:47:46
Configure Command './configure' '--prefix=/usr/local/php5' '--with-config-file-path=/usr/local/etc/php5/cgi' '--with-curl=/usr/local/lib' '--with-bz2' '--with-gd' '--with-tidy=/usr' '--with-xsl=/usr/lib64' '--with-gettext' '--with-jpeg-dir=/usr/local/lib' '--with-freetype-dir=/usr/local/lib' '--with-kerberos' '--with-mcrypt' '--with-mhash' '--with-mysql=/usr' '--with-mysqli=/usr/bin/mysql_config' '--with-pcre-regex=/usr/local' '--with-pdo-mysql=/usr' '--with-pear' '--with-png-dir=/usr/local/lib' '--with-pspell' '--with-zlib' '--with-zlib-dir=/usr/local/lib' '--enable-exif' '--enable-wddx' '--enable-intl' '--enable-zip' '--enable-gd-native-ttf' '--with-iconv=/usr/local' '--enable-bcmath' '--enable-calendar' '--enable-ftp' '--enable-magic-quotes' '--enable-sockets' '--enable-mbstring' '--with-openssl' '--with-imap' '--with-imap-ssl' '--enable-soap' '--enable-utf8' '--enable-unicode-properties' '--with-xmlrpc' '--with-libdir=lib64'
Server API CGI/FastCGI
Virtual Directory Support disabled
Configuration File (php.ini) Path /usr/local/etc/php5/cgi
Loaded Configuration File /home/un2ybr4q/domains/common.it/etc/php/php.ini
Scan this dir for additional .ini files (none)
Additional .ini files parsed (none)
PHP API 20090626
PHP Extension 20090626
Zend Extension 220090626
Zend Extension Build API220090626,NTS
PHP Extension Build API20090626,NTS
Debug Build no
Thread Safety disabled
Zend Memory Manager enabled
Zend Multibyte Support disabled
IPv6 Support enabled
Registered PHP Streams https, ftps, compress.zlib, compress.bzip2, php, file, glob, data, http, ftp, phar, zip
Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
Registered Stream Filters zlib.*, bzip2.*, convert.iconv.*, mcrypt.*, mdecrypt.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk