[checkoutpaypal] "Your shopping cart is empty."

stephyt

Joined: 2009-09-20
Posts: 3

Posted: Sun, 2009-09-20 21:29

I have tried to look for my own answer to this but I can't seem to find it. I have checkoutpaypal set up with checkout and everything works fine and dandy on the Gallery until I go to actually check out via PayPal - it then redirects me to a page saying "Error Detected" and "Your shopping cart is empty." I've tried using PayPal in live and sandbox mode and using the site in both live and maintenance mode and it's always the same results.

Everything is showing up fine on gallery- I can change quantities, remove stuff, empty the cart completely, add comments... so that part is okay.

I've uninstalled/reinstalled the modules used, have completely cleared the sessions using PHPMyAdmin and I don't know what else is causing this issue. Any help would be appreciated.

Gallery version = 2.3 core 1.3.0
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.8 apache2handler
Webserver = Apache/2.2.11 (Win32) PHP/5.2.8
Database = mysqlt 5.4.1-beta-community, lock.system=database
Acceleration = none, none
Browser = Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 Glue/4.3 (.NET CLR 3.5.30729)

alecmyers

Joined: 2006-08-01
Posts: 4342

Posted: Sun, 2009-09-20 22:01

What's the url of your gallery site?

stephyt

Joined: 2009-09-20
Posts: 3

Posted: Sun, 2009-09-20 22:28

Sent you a PM

alecmyers

Joined: 2006-08-01
Posts: 4342

Posted: Sun, 2009-09-20 22:36

Can you post a screenshot of your checkout configuration page, please? Particularly the products and shipping options.

stephyt

Joined: 2009-09-20
Posts: 3

Posted: Mon, 2009-09-21 00:03

There are no shipping options that I've set up.

alecmyers

Joined: 2006-08-01
Posts: 4342

Posted: Mon, 2009-09-21 00:34

Looks like you've found a bug for me - thanks. It appears that a product cannot be selected against the Root album, as the name of this album (as a special case) isn't being transferred to Paypal.

Try with some sub-albums, it should work ok. It's very late (early) here and I'm going to bed, but I'll track down the issue tomorrow.

stephyt Joined: 2009-09-20 Posts: 3	Posted: Sun, 2009-09-20 21:29
	I have tried to look for my own answer to this but I can't seem to find it. I have checkoutpaypal set up with checkout and everything works fine and dandy on the Gallery until I go to actually check out via PayPal - it then redirects me to a page saying "Error Detected" and "Your shopping cart is empty." I've tried using PayPal in live and sandbox mode and using the site in both live and maintenance mode and it's always the same results. Everything is showing up fine on gallery- I can change quantities, remove stuff, empty the cart completely, add comments... so that part is okay. I've uninstalled/reinstalled the modules used, have completely cleared the sessions using PHPMyAdmin and I don't know what else is causing this issue. Any help would be appreciated. Gallery version = 2.3 core 1.3.0 API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5 PHP version = 5.2.8 apache2handler Webserver = Apache/2.2.11 (Win32) PHP/5.2.8 Database = mysqlt 5.4.1-beta-community, lock.system=database Acceleration = none, none Browser = Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 Glue/4.3 (.NET CLR 3.5.30729)
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alecmyers Joined: 2006-08-01 Posts: 4342	Posted: Sun, 2009-09-20 22:01
	What's the url of your gallery site?

stephyt Joined: 2009-09-20 Posts: 3	Posted: Sun, 2009-09-20 22:28
	Sent you a PM

alecmyers Joined: 2006-08-01 Posts: 4342	Posted: Sun, 2009-09-20 22:36
	Can you post a screenshot of your checkout configuration page, please? Particularly the products and shipping options.

stephyt Joined: 2009-09-20 Posts: 3	Posted: Mon, 2009-09-21 00:03
	There are no shipping options that I've set up.

alecmyers Joined: 2006-08-01 Posts: 4342	Posted: Mon, 2009-09-21 00:34
	Looks like you've found a bug for me - thanks. It appears that a product cannot be selected against the Root album, as the name of this album (as a special case) isn't being transferred to Paypal. Try with some sub-albums, it should work ok. It's very late (early) here and I'm going to bed, but I'll track down the issue tomorrow.

[checkoutpaypal] "Your shopping cart is empty."

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