Popups don't close / go away

keithj

Joined: 2007-07-21
Posts: 33

Posted: Wed, 2009-09-02 10:17

Hi,

Almost none of the popup boxes will close when I press the close button, or any other action button. I usually have to press the "X" in the top corner of the box.

It does however generally do the action I want, eg if I type in a comment and press "Add" it does store it, but I get no indication. If I delete a photo, it does delete but the popup stays open.

I searched the Apache access and error logs, and I do have some problems there, but they don't seem to be related. Those problems are about albums that I can't delete seemingly because the .album.jpg file is missing, but I'll worry about that one later.

Any ideas ?

Thanks

Keith

DocFraggle

Joined: 2008-08-17
Posts: 23

Posted: Wed, 2009-09-02 12:51

What kind of browser do you use? Did you update your gallery to the latest beta? It helped me with some problems

Regards, Fraggle

nivekiam

Joined: 2002-12-10
Posts: 16503

Posted: Wed, 2009-09-02 13:54

Please make sure you are using the latest code (not B2) http://codex.gallery2.org/Gallery3:Upgrading

There have been massive changes to the UI stuff.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

keithj

Joined: 2007-07-21
Posts: 33

Posted: Thu, 2009-09-03 10:51

I am (was) running the latest beta, now running the latest "Experimental" version, same problem in both Firefox 3.5.2 (my normal browser) and IE 6

keithj

Joined: 2007-07-21
Posts: 33

Posted: Thu, 2009-09-03 10:54

nivekiam wrote:

There have been massive changes to the UI stuff.

I've upgraded to the latest experimental and didn't see any visible changes to the UI and my problems are still there.

DocFraggle

Joined: 2008-08-17
Posts: 23

Posted: Thu, 2009-09-03 11:03

Did you install any add-ons like no-script for firefox?
You could install the web developer toolbar for firefox and check the error console when accessing the site

Regards, Fraggle

keithj

Joined: 2007-07-21
Posts: 33

Posted: Thu, 2009-09-03 11:56

No I haven't added "No Script" or anything like that to fire fox, and remember I have the same problem in IE

I installed the web developer toolbar, and there was nothing in the error console when the problem occurs.

DocFraggle

Joined: 2008-08-17
Posts: 23

Posted: Thu, 2009-09-03 12:05

Well, you could send me a PM with some login data, then I could check if the same happens with my browser...

Fraggle

benoit.btd

Joined: 2009-05-27
Posts: 8

Posted: Thu, 2009-09-03 15:18

Hi,

I had the same pb on the upload pop-up when I was facing my upload error (due to a php param post_max_size set to low). Edit: link to post is http://gallery.menalto.com/node/90356
I the case I was facing it seems that when the error occured (see exception in log file), then popup could not be closed with "Done" button.
If I would closed it using the cross, then I was no more logged to the website.
-> I remember that this happened using beta 2.
-> I think that this was fixed using latest git code extract.

I'll try it again soon to see if it still happens

nivekiam

Joined: 2002-12-10
Posts: 16503

Posted: Thu, 2009-09-03 15:36

keithj,

Please either post or PM me a link. You can also PM me login details and I'll take a look.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

keithj

Joined: 2007-07-21
Posts: 33

Posted: Fri, 2009-09-04 10:31

Hi nivekiam & DocFraggle

I've PM'ed you both the address and log in details.

While you there you will find a gallery called "Junk" and in it is a bubch of other gallerys that where created by this popup problem, as I've pushed "OK" to creating a new gallery over and over thinking it wasn't working. Problem is these galleries wont delete either. Might all be related.

Regards

Keith

DocFraggle

Joined: 2008-08-17
Posts: 23

Posted: Fri, 2009-09-04 11:30

Hi,

I logged in, the first thing I saw is that you aren't running the latest experimental version, you have "Version: 3.0 beta 2", I have "Version: 3.0 git (pre-beta3)" on my server.

Module name: Gallery 3
Your version: 7
My version: 11

I opened some popups (permissions, simple uploader), I was able to close them all via the x button... but deleting an album didn't work either.
I suggest you upgrade to the latest expermental code first and try out things.

Here's the link to the experimental version: http://github.com/gallery/gallery3/zipball/master

Regards, Fraggle

nivekiam

Joined: 2002-12-10
Posts: 16503

Posted: Fri, 2009-09-04 14:08

Don't forget to run the upgrader after you've uploaded the new code:
http://codex.gallery2.org/Gallery3:Upgrading

Thanks DocFraggle.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

keithj

Joined: 2007-07-21
Posts: 33

Posted: Sat, 2009-09-05 11:02

Hi,

I downloaded the version at http://github.com/gallery/gallery3/zipball/master, but it is the same version I already had, version 7.

I'm pretty sure I'm doing the upgrades correctly as when I did the upgrade a couple of days ago it told me I had version 6 and it was being upgraded to version 7.

nivekiam

Joined: 2002-12-10
Posts: 16503

Posted: Sat, 2009-09-05 13:29

It doesn't look like you're overwriting your gallery install.

Be sure to read this page and the Tips for unpacking the code section
http://codex.gallery2.org/Gallery3:Upgrading

____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

keithj

Joined: 2007-07-21
Posts: 33

Posted: Sun, 2009-09-06 11:25

Don't know what I was doing wrong, but got it to upgrade to 11, and this appears to have solved both my problems, the popups now close, and I could delete the albums etc that wouldn't delete before

Thanks for your help & advice

keithj Joined: 2007-07-21 Posts: 33	Posted: Wed, 2009-09-02 10:17
	Hi, Almost none of the popup boxes will close when I press the close button, or any other action button. I usually have to press the "X" in the top corner of the box. It does however generally do the action I want, eg if I type in a comment and press "Add" it does store it, but I get no indication. If I delete a photo, it does delete but the popup stays open. I searched the Apache access and error logs, and I do have some problems there, but they don't seem to be related. Those problems are about albums that I can't delete seemingly because the .album.jpg file is missing, but I'll worry about that one later. Any ideas ? Thanks Keith
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DocFraggle Joined: 2008-08-17 Posts: 23	Posted: Wed, 2009-09-02 12:51
	What kind of browser do you use? Did you update your gallery to the latest beta? It helped me with some problems Regards, Fraggle

nivekiam Joined: 2002-12-10 Posts: 16503	Posted: Wed, 2009-09-02 13:54
	Please make sure you are using the latest code (not B2) http://codex.gallery2.org/Gallery3:Upgrading There have been massive changes to the UI stuff. ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

keithj Joined: 2007-07-21 Posts: 33	Posted: Thu, 2009-09-03 10:51
	I am (was) running the latest beta, now running the latest "Experimental" version, same problem in both Firefox 3.5.2 (my normal browser) and IE 6

keithj Joined: 2007-07-21 Posts: 33	Posted: Thu, 2009-09-03 10:54
	nivekiam wrote: There have been massive changes to the UI stuff. I've upgraded to the latest experimental and didn't see any visible changes to the UI and my problems are still there.

DocFraggle Joined: 2008-08-17 Posts: 23	Posted: Thu, 2009-09-03 11:03
	Did you install any add-ons like no-script for firefox? You could install the web developer toolbar for firefox and check the error console when accessing the site Regards, Fraggle

keithj Joined: 2007-07-21 Posts: 33	Posted: Thu, 2009-09-03 11:56
	No I haven't added "No Script" or anything like that to fire fox, and remember I have the same problem in IE I installed the web developer toolbar, and there was nothing in the error console when the problem occurs.

DocFraggle Joined: 2008-08-17 Posts: 23	Posted: Thu, 2009-09-03 12:05
	Well, you could send me a PM with some login data, then I could check if the same happens with my browser... Fraggle

benoit.btd Joined: 2009-05-27 Posts: 8	Posted: Thu, 2009-09-03 15:18
	Hi, I had the same pb on the upload pop-up when I was facing my upload error (due to a php param post_max_size set to low). Edit: link to post is http://gallery.menalto.com/node/90356 I the case I was facing it seems that when the error occured (see exception in log file), then popup could not be closed with "Done" button. If I would closed it using the cross, then I was no more logged to the website. -> I remember that this happened using beta 2. -> I think that this was fixed using latest git code extract. I'll try it again soon to see if it still happens

nivekiam Joined: 2002-12-10 Posts: 16503	Posted: Thu, 2009-09-03 15:36
	keithj, Please either post or PM me a link. You can also PM me login details and I'll take a look. ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

keithj Joined: 2007-07-21 Posts: 33	Posted: Fri, 2009-09-04 10:31
	Hi nivekiam & DocFraggle I've PM'ed you both the address and log in details. While you there you will find a gallery called "Junk" and in it is a bubch of other gallerys that where created by this popup problem, as I've pushed "OK" to creating a new gallery over and over thinking it wasn't working. Problem is these galleries wont delete either. Might all be related. Regards Keith

DocFraggle Joined: 2008-08-17 Posts: 23	Posted: Fri, 2009-09-04 11:30
	Hi, I logged in, the first thing I saw is that you aren't running the latest experimental version, you have "Version: 3.0 beta 2", I have "Version: 3.0 git (pre-beta3)" on my server. Module name: Gallery 3 Your version: 7 My version: 11 I opened some popups (permissions, simple uploader), I was able to close them all via the x button... but deleting an album didn't work either. I suggest you upgrade to the latest expermental code first and try out things. Here's the link to the experimental version: http://github.com/gallery/gallery3/zipball/master Regards, Fraggle

nivekiam Joined: 2002-12-10 Posts: 16503	Posted: Fri, 2009-09-04 14:08
	Don't forget to run the upgrader after you've uploaded the new code: http://codex.gallery2.org/Gallery3:Upgrading Thanks DocFraggle. ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

keithj Joined: 2007-07-21 Posts: 33	Posted: Sat, 2009-09-05 11:02
	Hi, I downloaded the version at http://github.com/gallery/gallery3/zipball/master, but it is the same version I already had, version 7. I'm pretty sure I'm doing the upgrades correctly as when I did the upgrade a couple of days ago it told me I had version 6 and it was being upgraded to version 7.

nivekiam Joined: 2002-12-10 Posts: 16503	Posted: Sat, 2009-09-05 13:29
	It doesn't look like you're overwriting your gallery install. Be sure to read this page and the Tips for unpacking the code section http://codex.gallery2.org/Gallery3:Upgrading ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here

keithj Joined: 2007-07-21 Posts: 33	Posted: Sun, 2009-09-06 11:25
	Don't know what I was doing wrong, but got it to upgrade to 11, and this appears to have solved both my problems, the popups now close, and I could delete the albums etc that wouldn't delete before Thanks for your help & advice

Popups don't close / go away

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