Can't install gallery

kelena

Joined: 2009-08-22
Posts: 1
Posted: Sat, 2009-08-22 10:10

Logs:
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT]

--------------------------------------------------------
System and Gallery information:
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Gallery version: 1.3.0
File integrity: Ok
SVN install: No
PHP version: 4.3.9 cgi
PHP memory limit:
PHP disable_functions:
PHP zend.ze1_compatibility_mode:
Webserver: Apache/1.3.34 (Unix)
Database: mysqlt 4.1.22-log
Operating system: FreeBSD fe69.hc.ru 6.4-RELEASE-p3 FreeBSD 6.4-RELEASE-p3 #0: Mon Feb 2 17:12:07 MSK 2009

:/logs/.obj/src/sys/XEON64a i386
Browser: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; MyIE2; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; InfoPath.2; FDM)
--------------------------------------------------------

2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Clear the cache directory
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] file_exists(/www/outwalk/users/outwalk-photones/www/htdocs/gallery2/g2data//cache/entity)
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] file_exists(/www/outwalk/users/outwalk-photones/www/htdocs/gallery2/g2data//cache/theme)
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] file_exists(/www/outwalk/users/outwalk-photones/www/htdocs/gallery2/g2data//cache/module)
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] file_exists(/www/outwalk/users/outwalk-photones/www/htdocs/gallery2/g2data//cache/derivative)
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] [1250935613] can't guarantee 180 -- extending!
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Check if the persistent storage is installed
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] <hr />
(mysqlt): SHOW TABLES &nbsp;
<hr />

2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Load core module
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Loading plugin core
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Class not defined, trying to include it.
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] file_exists(/www/outwalk/users/outwalk-photones/www/htdocs/gallery2/modules/core/module.inc)
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] core plugin successfully instantiated
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Hand over admin user parameters
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] NOT installing, rollback!
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] file_exists(/www/outwalk/users/outwalk-photones/www/htdocs/gallery2/g2data/versions.dat)
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Error: Core module is only partially installed
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Finish install core module step
2009-08-22 14:06:53 [TMP_SESSION_ID_DI_NOISSES_PMT] Error: Failure during install core module step

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Sat, 2009-08-22 14:26

Please zip and post any logs that are in your g2data directory.

Post a link to phpinfo, this link explains how:
FAQ: What information is required when I ask for help in the forums?
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nwe2023

Joined: 2010-09-09
Posts: 7
Posted: Thu, 2010-09-09 02:03

Was there a resolution to this issue? I am having exactly the same problem. Any help would be appreciated.

AttachmentSize
install_log.zip1017 bytes
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Thu, 2010-09-09 02:19

Post a link to your phpinfo:
FAQ: How do I create a phpinfo page?
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nwe2023

Joined: 2010-09-09
Posts: 7
Posted: Thu, 2010-09-09 02:56

Attached.

AttachmentSize
phpinfo.zip7.84 KB
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Thu, 2010-09-09 03:29

Try enabling persistent links for your mysql settings.

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nwe2023

Joined: 2010-09-09
Posts: 7
Posted: Thu, 2010-09-09 04:47

Made no difference. Same results.

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Thu, 2010-09-09 13:39

Did you restart Apache after making the change? Does the G2 install fail in the same place?
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nwe2023

Joined: 2010-09-09
Posts: 7
Posted: Fri, 2010-09-10 04:14

Yes, I restarted Apache after changing the php.ini file, and phpinfo() shows the change was picked up. It fails at the same point, with exactly the same error.

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 7885
Posted: Fri, 2010-09-10 13:13

clear your db of any g2_ tables, delete /www/outwalk/users/outwalk-photones/www/htdocs/gallery2/g2data/versions.dat and try again.

Be aware that you are at the very bottom of php and mysql requirements http://codex.gallery2.org/Gallery2:Installation_Requirements#PHP_Version_Compatibility
If you can swing an upgrade in both departments it would be a step into the 21 century.

-s
FlashYourWeb and Your Gallery with The E2 XML Media Player for Gallery2

 
nwe2023

Joined: 2010-09-09
Posts: 7
Posted: Fri, 2010-09-10 13:53

This server is running OpenSUSE 11.3, php 5.3.2, Apache 2.2.15, mySQL 5.1.46, and I am installing Gallery 2.3.1. Based on the Gallery2 installation requirements you cite, this environment is very current. In what sense is this server at the "bottom of php and mysql requirements"? Step into the 21st century??

I am out of town today. As soon as I get back, I will try the steps you suggest. Thanks for the ongoing help.

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Fri, 2010-09-10 16:32

I'd think (hope) you'd be getting a different error if this was the case, but I'd also double check that the user you're using for MySQL has full permission to the DB you're using.

One other thing to check because I've seen this popup before but again I'd think you'd be getting a different error message. If you're using "funky" characters in your username or password for MySQL, try using only alpha-numeric chars.

A-Z, a-z, 0-9

No symbols like, $#!*&%_ (space), etc.
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suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 7885
Posted: Fri, 2010-09-10 17:07
Quote:
In what sense is this server at the "bottom of php and mysql requirements"? Step into the 21st century??

Sorry, didn't realize you hijacked this thread and I was reading the specs from the original poster.

-s
FlashYourWeb and Your Gallery with The E2 XML Media Player for Gallery2

 
nwe2023

Joined: 2010-09-09
Posts: 7
Posted: Sun, 2010-09-12 00:50
Quote:
check that the user you're using for MySQL has full permission to the DB you're using

I have a feeling this might be at least part of the issue, but I must admit I'm something of a novice with these tools. I have phpMyAdmin installed - can you advise me how to confirm this? That is, how to confirm about the user, and the permissions...

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Sun, 2010-09-12 05:19

Actually www.google.com is where I'd have to turn to lookup that info. Try this:
http://www.google.com/search?q=check+mysql+user+privileges
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nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Wed, 2010-09-15 16:00

And did you make sure that your password didn't have any symbols in it?

http://gallery.menalto.com/node/90368#comment-353143
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nwe2023

Joined: 2010-09-09
Posts: 7
Posted: Thu, 2010-09-16 21:09

Password has no symbols, neither does the userid. I deleted the entire directory tree, then copied it from a backup (version 2.3). Then ran the install script, and I am up and running now, but on the 2.3 version.

 
panel123

Joined: 2010-09-14
Posts: 1
Posted: Fri, 2010-09-17 16:09

i think i don't understand the process of it :-(

can't install . . :(