Problem with domain

RobertCh

Joined: 2009-07-22
Posts: 6
Posted: Wed, 2009-07-22 12:47

When I am opening Gallery 3 installation through folder path:
http://ogme.home.pl/toitamto
First, I have to end the path with index.php:
http://ogme.home.pl/toitamto/index.php
Second, album thumbnails are not loading.
When I open the same installation thorough domain name (which is pointing to this catalog):
http://toitamto.com
First, there are no site pictures at all. Second, I cannot load images through Simple Upload (error 400). Third: album thumbnails are not loading. What am I to do?
Gallery 3 is installed on internet service provider server.

 
einarornth

Joined: 2009-07-22
Posts: 4
Posted: Wed, 2009-07-22 21:10
RobertCh wrote:
When I am opening Gallery 3 installation through folder path:
http://ogme.home.pl/toitamto
First, I have to end the path with index.php:
http://ogme.home.pl/toitamto/index.php

You have to add index.php to the web server configuration as an starting page.

 
hatter
hatter's picture

Joined: 2009-07-22
Posts: 10
Posted: Wed, 2009-07-22 23:55

If you don't have access to your server config files, you might be able to create an index.html file with an auto redirect to index.php.

As to your problem with the images showing up, this is the path I get when I try to view an image directly:

http://ogme.home.pl/toitamto/var/thumbs/amsterdam/.album.jpg?m=1248201372

and it gives me this error:

Quote:
403 Forbidden
You don't have permission to access this document.

It is interesting that the following pictures do work:
http://toitamto.com/var/thumbs/amsterdam/20090502-182857.jpg?m=1248258860
http://toitamto.com/var/resizes/amsterdam/20090502-182857.jpg

Perhaps double check your file permissions?

 
RobertCh

Joined: 2009-07-22
Posts: 6
Posted: Thu, 2009-07-23 08:45
hatter wrote:
If you don't have access to your server config files, you might be able to create an index.html file with an auto redirect to index.php.

I can do that.

hatter wrote:
As to your problem with the images showing up, this is the path I get when I try to view an image directly:

http://ogme.home.pl/toitamto/var/thumbs/amsterdam/.album.jpg?m=1248201372

and it gives me this error:

Quote:
403 Forbidden
You don't have permission to access this document.

It is interesting that the following pictures do work:
http://toitamto.com/var/thumbs/amsterdam/20090502-182857.jpg?m=1248258860
http://toitamto.com/var/resizes/amsterdam/20090502-182857.jpg

Perhaps double check your file permissions?

I have started from checking file permission, I have set them to 777.

 
jezmck
jezmck's picture

Joined: 2009-02-27
Posts: 27
Posted: Fri, 2009-07-24 07:26

777 is too insecure, so if it works then I suggest you try scaling back the permissions until it doesn't work, then go back one stage.

 
RobertCh

Joined: 2009-07-22
Posts: 6
Posted: Mon, 2009-07-27 15:39
jezmck wrote:
777 is too insecure, so if it works then I suggest you try scaling back the permissions until it doesn't work, then go back one stage.

It doesn't work even with 777.

 
bharat
bharat's picture

Joined: 2002-05-21
Posts: 7985
Posted: Thu, 2009-07-30 21:40

You're getting 403 Forbidden messages on your thumbnails, eg: http://ogme.home.pl/toitamto/var/thumbs/przepisy/.album.jpg?m=1248860900

What's in your Apache error logs for those requests?
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RobertCh

Joined: 2009-07-22
Posts: 6
Posted: Sun, 2009-08-02 08:34
bharat wrote:
You're getting 403 Forbidden messages on your thumbnails, eg: http://ogme.home.pl/toitamto/var/thumbs/przepisy/.album.jpg?m=1248860900

My internet service provider who hosts my Gallery 3 installation said that files begining with . (dot) are treated as system files and cannot be accessed with http. He suggested changing from .album to album. How to do that?

 
bharat
bharat's picture

Joined: 2002-05-21
Posts: 7985
Posted: Mon, 2009-08-03 03:52

@RobertCh: This is an issue with your provider. Files that begin with . (dot) are not considered special by your webserver. Your ISP has configured it this way.. they can change that configuration for you if they choose. If you file a feature request for this, we may change it in the future but it's not a high priority right now.
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RobertCh

Joined: 2009-07-22
Posts: 6
Posted: Mon, 2009-08-03 13:54
bharat wrote:
@RobertCh: This is an issue with your provider. Files that begin with . (dot) are not considered special by your webserver. Your ISP has configured it this way.. they can change that configuration for you if they choose. If you file a feature request for this, we may change it in the future but it's not a high priority right now.

That is a pity because it is not possible as far as it is shared hosting. That means that I cannot use Gallery 3 for now and for unpredicted future?

 
bharat
bharat's picture

Joined: 2002-05-21
Posts: 7985
Posted: Wed, 2009-08-05 01:46

Have you asked your provider to remove this restriction? Who is your provider?
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RobertCh

Joined: 2009-07-22
Posts: 6
Posted: Sat, 2009-08-08 08:42
bharat wrote:
Have you asked your provider to remove this restriction? Who is your provider?

Yes, I have. They said it is not possible because of shared hosting. My provider is »home.pl«, the biggest hosting provider in Poland...

 
bharat
bharat's picture

Joined: 2002-05-21
Posts: 7985
Posted: Thu, 2009-08-13 18:36

It's totally possible, they're just choosing not to do it for you. We may eventually support this, but I wouldn't be surprised if we don't. Put pressure on home.pl and get them to change their stance, or provide us with a reasonable justification for it.

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