Godaddy G2 Installation Dies When Adding Items with Thumbnail Build

ultravista

Joined: 2006-10-08
Posts: 121
Posted: Wed, 2008-02-27 06:41

I'm trying in vain to get my G2 installation working on Godady (linux).

When adding in bulk from a local server folder, my G2 dies when the "create thumbnails" is checked. It runs for approximately 20-25 seconds and stops. The gallery is a mix of generated and non-generated thumbs.

When doing the same without the create thumbnails, my G2 moves along and completes the action without a problem.

The gallery in question is 144 images in size.

What would possibly kill the add with thumbnail process? It seems to always die within 30 seconds. Is it possible Godaddy has a timeout or similar killing processes that take too long? I'm on the shared hosting plan ...

I would like to call their Tech Support tomorrow but need a little info to get the process rolling.

One other note, I have ImageMagick, NetPBM and Jpegtran installed in a "tools" directory within the G2 folder.

What may be causing this issue?

I have noticed that the page generation is VERY slow with Godaddy, almost painful. Anyone else seeing this issue?

Gallery version = 2.3-svn core 1.2.29
API = Core 7.47, Module 3.9, Theme 2.6, Embed 1.4
PHP version = 4.3.11 cgi-fcgi
Webserver = Apache
Database = mysqlt 5.0.45-log, lock.system=flock
Toolkits = ArchiveUpload, Exif, Getid3, LinkItemToolkit, Gd
Acceleration = none, none
Operating system = Linux linhost259.prod.mesa1.secureserver.net 2.4.21-47.0.1.ELsmp #1 SMP Fri Oct 13 17:56:20 EDT 2006 i686
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Rows in GalleryAccessMap table = 5
Rows in GalleryAccessSubscriberMap table = 1
Rows in GalleryUser table = 2
Rows in GalleryItem table = 1
Rows in GalleryAlbumItem table = 1
Rows in GalleryCacheMap table = 0

 
ultravista

Joined: 2006-10-08
Posts: 121
Posted: Thu, 2008-02-28 03:47

I timed the "timeout" and it's about 1 minute 30 seconds.

GoDaddy was unable to tell me if there's a timeout setting somewhere that kills processes it thinks are bad.

Is there anything in a custom PHP.ini that would fix this?

My PHP info

PHP Version 4.3.11

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Build Date Mar 26 2007 17:21:00
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PHP API 20020918
PHP Extension 20020429
Zend Extension 20021010
Debug Build no
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Registered PHP Streams php, http, ftp, https, ftps, compress.zlib

This program makes use of the Zend Scripting Language Engine:
Zend Engine v1.3.0, Copyright (c) 1998-2004 Zend Technologies with Zend Extension Manager v1.0.6, Copyright (c) 2003-2004, by Zend Technologies with Zend Optimizer v2.5.7, Copyright (c) 1998-2004, by Zend Technologies

--------------------------------------------------------------------------------

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HTTP_ACCEPT image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-shockwave-flash, application/vnd.ms-excel, application/msword, */*
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PHP License
This program is free software; you can redistribute it and/or modify it under the terms of the PHP License as published by the PHP Group and included in the distribution in the file: LICENSE

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

If you did not receive a copy of the PHP license, or have any questions about PHP licensing, please contact

.

 
ultravista

Joined: 2006-10-08
Posts: 121
Posted: Thu, 2008-02-28 04:23

One other thing I noticed .. when adding items in bulk, it always dies @ 148 items. Less than that it appears to work fine.

My sports folder displays Sports (album containing 148 items) after the upload abruptly stopped.

 
ultravista

Joined: 2006-10-08
Posts: 121
Posted: Thu, 2008-02-28 19:24

Is anyone familiar with this problem on a hosted account?