*PLEASE NOTE: I AM NOT A DEVELOPER.
My client went in to approve users on the "pending" list. When she did so, the site broke and now her pending list is gone. From what I can tell, they have been erased from the database. Is there a bug or any reason this might happen?
Posts: 32509
no, pending users aren't moved / removed automatically.
depending on your settings, pending users can change their status themselves (e-mail account activation).
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Documentation: Support / Troubleshooting | Installation, Upgrade, Configuration and Usage