** Upgrade to Gallery 2.0.1 if you haven't already!
Please fill out the following form and take a look at the linked pages. The more information you supply, the better we can help you.
- What information is required when asking for help in the forums?
- How to enable and use the debug mode of G2?
- Known Issues (might explain your problem):
- You can copy and paste a lot of the required information from "Site Admin" -> "Maintenance" -> "System Information" if your G2 is up and running.
- Is there a guide for migrating from G1 to G2 available?
Gallery version (not just "2"):2.0.1
PHP version (e.g. 4.3.11):
PHPInfo Link (see FAQ):
Webserver (e.g. Apache 1.3.33):
Database (e.g. MySql 4.0.11):
Activated toolkits (e.g. NetPbm, GD):
Operating system (e.g. Linux):
Browser (e.g. Firefox 1.0):
For migration issues:
G2 URL (optional):stock.modelgraphy.com
G2 version: 2.0.1
G1 URL (optional):
G1 character set:
PHP memory limit:
Album thumbnails show sometimes with wrong dimensions. Height and Width is switched. Likely only when random thumbnail is enabled.