gallery2 only a blank page..
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stfi
Joined: 2004-08-17
Posts: 7 |
Posted: Fri, 2005-06-24 15:08
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Hi, I have installed my G2 succesfully. After is finishing the installation, i only have a blank white page. please help steffi |
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Posts: 196
stfi,
Could you upgrade your 2 beta 3 version to the last nightly build from
http://galleryupdates.jpmullen.com
See if this solves your blank page
Posts: 16503
Did you have any errors about missing files when installing?
This file should exist but doesn't:
http://stfi.info/gallery2/modules/core/module.inc
I assume there's probably other missing files.
Posts: 7
yes i had but thought that doesnt matter.
how come? i extracted zip file via ssh on my server?!
what can i do? copy that files from somewhere or reinstall?
maybe someone can help me installing it i´m not very practised
Posts: 32509
maybe try the tar.gz and unarchive it with tar -xzf gallery2.tar-gz
we don't know why, but some archiving binaries on some platforms have problems with our archives.
what platform is it anyway? linux x86? and did you use unzip gallery2.zip?
how many missing/modified files do you have? (you can safely go to the installer and view the system checks page).
Posts: 7
hm
if i enter this tar -xzf gallery-2.0-beta-3.tar.gz, nothing happens...
sry but don´t know the platform, i have taken a look into providers interface but couldn´t find any information bout that.
how can I go to the system checks page?
Posts: 32509
@tar: strange
system checks: go to yourgalleryurl/install/, and step 3 or so is the system checks step. are there any warnings?
Posts: 7
there are no warnings, no erros. it is still nat working
Posts: 32509
but in a previous post you said there were warnings.
??
Posts: 16503
Do you have access to your error logs in Apache? If so, can you try accessing your site, then seeing if there are any errors generated?
I figure this isn't going to work, but does any debug info display/pop-up if you enable debugging in your config.php?
I was wrong before where I said you were missing that file, it was a 403 error not a 404 error. It appears .inc files are just disallowed from the casual browser, but that apache has access to them, which is the important part. Can you double check the permissions on those files? Example the permissions on /gallery2/modules/core/module.inc, it should be something like 644 (or -rw-r--r--).
Posts: 7
yes but after i´ve gone again to the install folder, there were no errors!
sorry but as i already told, i´m not very practised. i only like to have that g2 for my pictures :D
i have not the faintest clue of apache and what else u r writing :D
Posts: 196
nivekiam, valiant,
When I try to browse to a 'module.inc' it generates a 403 error, Could all this be due to wrong filepermissions?
Posts: 32509
no, 403 is the http status code for "forbidden" (google it ;) ). so this is perfectly fine.
still, don't know why she'd get a blank page after the install.
stfi, so the install was successful, you could finish all steps successfully, correct?
could you open config.php and change the debug mode from false to 'immediate' ? and then browse to main.php again. any output?
and if you have no output there, can you check the apache error log? (not the access log, the error log).
Posts: 11
valiant, if stfi has the same problem I had, then setting debug to immediate still won't output anything and nothing came up in the apache error logs for me. Just giving my input since i had the same problem (due to other reasons though i just did a fresh install).
Posts: 196
valiant,
When I try to browse to a module.inc on my own site I get a dialogbox instead of a error. Therefore I suspected filepermissions.
Posts: 32509
buut, that depends on the apache configuration. you can define if requests for .inc files should be denied etc. this has nothing to do with g2 and doesn't affect the correct operation of g2. a php include('bla.inc') has nothing to do with which files apache serves and doesn't serve.
smokey7722, well, this is a fresh install. so that won't help here. let's see if there's any output here.
Posts: 16503
Before you got a 403 error. What did you change? A dialog box to do what? Download the file? There shouldn't be a problem with that. As long as the webserver can read the file, it shouldn't matter if you don't have access to it.
By it giving a 403 error, that can mean 2 things. 1) the webserver doesn't have access to it, which will cause problems 2) the webserver has been setup to not serve files with those extentions. The webserver (Apache, IIS, etc) can still access them, but will not send them to people browsing for them.
Example, I've just setup my .htaccess file to deny access to all .inc files. You'll get a 403 error here: http://photos.kevinnehls.com/modules/core/module.inc
But my gallery works just fine, http://photos.kevinnehls.com/
Here's what that part of my .htaccess file looks like
Your webhost might be doing this at the httpd.conf level.
Posts: 32509
could we please just ignore the 403 stuff? because it has nothing to do with this issue.
</offtopic>
Posts: 7
gm
tonight a friend of me was so kind to help me! everything was working, I already imported G1 Files, change theme and was happy!
10 Minuten later, I went again to my g2 and.... i see again the install page! everything was gone but i cannot understand it
i have no access to my error logs! my friend told me to create a file in my gallery root .htaccess with "hp_value display_errors on" in it. maybe we can see the errors there? I don´t know for what it is
Posts: 32509
G2 worked in the meantime?
what did your friend do to get it working?
(i understand that it doesn't work at the moment, but if it worked at one point, we know that we should be able to get back to this state)
Posts: 7
sure, i dont know what he did and he is not online very often so i was not able to ask him up to now!
maybe someone else can take a look at it i don´t know what to do