500 Error when accessing setup script

seanherron

Joined: 2004-10-02
Posts: 4
Posted: Sat, 2004-10-02 23:28

Hi there,

When I try to access my setup script for gallery, I get a 500 Internal Server error. In the troubleshooting section of the FAQ, it said to delete the .htaccess file in /setup, which I did, but I still get the error. I've cleared my cache and everything, but I still get this. Any ideas?

Thanks
Sean
----
Give us your Gallery/webserver information to get a faster answer.
Get this information from the PHP diagnostic (in the configuration wizard).
Gallery URL (optional but very useful): http://herron-family.com/photohosting/setup
Gallery version:
1.4.1 pl2
Apache version:
Don't Know
PHP version (don't just say PHP 4, please):
4.3.8
Graphics Toolkit:
None Yet
Operating system:
Mac OSX 10.3.5
Web browser/version (if applicable):
Safari 1.2
 
beckett
beckett's picture

Joined: 2002-08-16
Posts: 3473
Posted: Sun, 2004-10-03 01:50

A 500 error will generate a more detailed message in your webserver's error_log. What does it say there?

-Beckett (

)
 
seanherron

Joined: 2004-10-02
Posts: 4
Posted: Sun, 2004-10-03 01:59

Beckett:

Thanks for replying. My error log states this:

Quote:
[Sat Oct 2 18:44:26 2004] [alert] [client 67.86.60.144] /home/herron-f/public_html/photohosting/.htaccess: Invalid command '{\\rtf1\\mac\\ansicpg10000\\cocoartf102', perhaps mis-spelled or defined by a module not included in the server configuration

I noticed it mentioned the .htaccess file, even though I deleted it, and 3 FTP clients as well as my server's control panel show that its not there (they normally do show .htaccess files)
 
beckett
beckett's picture

Joined: 2002-08-16
Posts: 3473
Posted: Sun, 2004-10-03 02:27

Is that the same .htaccess file? That doesn't look like anything that's placed in a Gallery .htaccess file.

-Beckett (

)
 
seanherron

Joined: 2004-10-02
Posts: 4
Posted: Sun, 2004-10-03 02:42

Well, I did install Gallery into a directory named photohosting (I was planning to use it to host some of my friends photos for them).
 
beckett
beckett's picture

Joined: 2002-08-16
Posts: 3473
Posted: Sun, 2004-10-03 03:08

Your .htaccess file in your gallery directory should be totally empty. Is that the case?
(And the one in gallery/setup should be removed entirely)

-Beckett (

)
 
seanherron

Joined: 2004-10-02
Posts: 4
Posted: Sun, 2004-10-03 03:40

The .htaccess file had some gibberish in it. When I deleted it, the setup worked! Thanks!
 
beckett
beckett's picture

Joined: 2002-08-16
Posts: 3473
Posted: Mon, 2004-10-04 01:52

Gibberish begone!
Let us know if you have any more problems. Otherwise, enjoy your new gallery! :)

-Beckett (

)