Upgrade Permissions

seaquest

Joined: 2014-03-27
Posts: 3
Posted: Thu, 2014-03-27 15:18

We have tried to upgrade Gallery and it fails the very last step (permissions). We have tried to set g2data to 777 numerous times via SSH and also via FTP. The directory shows as 777 and the files in the directory all show as 777 ... yet the error persists. The hosting provider has also been looking at it and can't see what might be causing the problem. What else can we look at that might be an issue?
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Fri, 2014-03-28 13:33
Quote:
and it fails the very last step (permissions).

Quote:
g2data to 777

That is G2 right?

I don't recall that being a step. what is the error?
What does the logs say? There should be a file in the /var/logs for the upgrade.
Are you upgrading G3 to G3 or are you migrating a G2 instal to G3?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
 
seaquest

Joined: 2014-03-27
Posts: 3
Posted: Fri, 2014-03-28 15:59

We are upgrading to 2.2.4

Its the permissions verification step thats failing. Everything looks correct, the hosting company support team confirmed permissions are correct. The upgrade continues to show "success" for every step except this last one.
 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Fri, 2014-03-28 17:29

The last step usually wants to make sure gallery is secure and that config.php is set back to 644

-s
________________________________
All New jQuery Minislideshow for G2/G3
 
seaquest

Joined: 2014-03-27
Posts: 3
Posted: Sat, 2014-03-29 03:02

The step I'm referring to is: Storage Directory Permissions.
It says Error: Some files and or directories in your storage directory are not writeable by the webserver user. Run chown -R webserverUser /usr/local/g2data/ OR run chmod -R 777 /usr/local/g2data/.

We have run the listed commands and even had the hosting company run the commands with no success.