Gallery3 Album images not displaying

gypsypix

Joined: 2010-03-14
Posts: 16

Posted: Tue, 2013-12-03 15:43

I'm having problems with my Gallery3 Clean Canvas album images showing up. I did a total new install and the problem still exists. It worked fine up until a couple of days ago. When you click on the album, it does display the images inside.
Here's a link to my page... http://www.pfoproductions.com/gallery3/index.php

Any thoughts?
Thanks,
Kevin

jnash

Joined: 2004-08-02
Posts: 814

Posted: Tue, 2013-12-03 16:48

Something must have changed on your host.

You can try adding this to your gallery's .htaccess file

<FilesMatch ".album.jpg">
Order deny,allow
</FilesMatch>

gypsypix

Joined: 2010-03-14
Posts: 16

Posted: Sat, 2013-12-07 14:40

That doesn't seem to work. I contacted my hosting service and this is the reply they sent me...

The issue with images not apearing in your Gallery application at http://pfoproductions.com/gallery3/ seems to be application related. Only the thumbnails in the page are not coming up since they are associated with the image '.album.jpg' located at '/public_html/Activesite/pfoproductions/gallery3/var/thumbs/Product-Photography'. Please rename the image '.album.jpg' to a valid file name such as 'album.jpg' and make necessary changes by contacting the application vendor in order to fix the issue with thumbnails in your website.

floridave

Joined: 2003-12-22
Posts: 27300

Posted: Sat, 2013-12-07 17:30

You have run into this bug:
http://sourceforge.net/apps/trac/gallery/ticket/1443
'.album.jpg' is a valid file name. But i guess your host has a different thought. '.album.jpg' works on 100s of other hosts.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

gypsypix

Joined: 2010-03-14
Posts: 16

Posted: Sun, 2013-12-08 15:52

Thanks for the quick responses. Still can't get album thumbnails to appear. I am not a programmer or coder so I'm not sure how to implement some of the suggestions.
Like this one...
<IfModule?><FilesMatch? ".album.jpg">
Order deny,allow
</FilesMatch></IfModule>

Am I supposed to replace the "?" after IfModule with something else?
Or where do I put this code within the .htaccess file?
And if nothing works, can you recommend a hosting service where Gallery3 works?
I've been with my current host for over 15 years using Gallery. Why it stopped working now is a mystery, and them pushing it off as a Gallery problem is just ridiculous.

floridave

Joined: 2003-12-22
Posts: 27300

Posted: Sun, 2013-12-08 18:39

If the suggestion that jnash suggested does not work your going to have to wait for a fix or find a host that does not have such a restriction.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

gypsypix Joined: 2010-03-14 Posts: 16	Posted: Tue, 2013-12-03 15:43
	I'm having problems with my Gallery3 Clean Canvas album images showing up. I did a total new install and the problem still exists. It worked fine up until a couple of days ago. When you click on the album, it does display the images inside. Here's a link to my page... http://www.pfoproductions.com/gallery3/index.php Any thoughts? Thanks, Kevin
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jnash Joined: 2004-08-02 Posts: 814	Posted: Tue, 2013-12-03 16:48
	Something must have changed on your host. You can try adding this to your gallery's .htaccess file <FilesMatch ".album.jpg"> Order deny,allow </FilesMatch>

gypsypix Joined: 2010-03-14 Posts: 16	Posted: Sat, 2013-12-07 14:40
	That doesn't seem to work. I contacted my hosting service and this is the reply they sent me... The issue with images not apearing in your Gallery application at http://pfoproductions.com/gallery3/ seems to be application related. Only the thumbnails in the page are not coming up since they are associated with the image '.album.jpg' located at '/public_html/Activesite/pfoproductions/gallery3/var/thumbs/Product-Photography'. Please rename the image '.album.jpg' to a valid file name such as 'album.jpg' and make necessary changes by contacting the application vendor in order to fix the issue with thumbnails in your website.

floridave Joined: 2003-12-22 Posts: 27300	Posted: Sat, 2013-12-07 17:30
	You have run into this bug: http://sourceforge.net/apps/trac/gallery/ticket/1443 '.album.jpg' is a valid file name. But i guess your host has a different thought. '.album.jpg' works on 100s of other hosts. Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

gypsypix Joined: 2010-03-14 Posts: 16	Posted: Sun, 2013-12-08 15:52
	Thanks for the quick responses. Still can't get album thumbnails to appear. I am not a programmer or coder so I'm not sure how to implement some of the suggestions. Like this one... <IfModule?><FilesMatch? ".album.jpg"> Order deny,allow </FilesMatch></IfModule> Am I supposed to replace the "?" after IfModule with something else? Or where do I put this code within the .htaccess file? And if nothing works, can you recommend a hosting service where Gallery3 works? I've been with my current host for over 15 years using Gallery. Why it stopped working now is a mystery, and them pushing it off as a Gallery problem is just ridiculous.

floridave Joined: 2003-12-22 Posts: 27300	Posted: Sun, 2013-12-08 18:39
	If the suggestion that jnash suggested does not work your going to have to wait for a fix or find a host that does not have such a restriction. Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

Gallery3 Album images not displaying

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