n00b! Please help!!!

chewspam

Joined: 2012-05-24
Posts: 2
Posted: Thu, 2012-05-24 23:16

Please help. Nobody ever looks at my webpage except for the occasional relative, but I like it to store pictures of the family.

I just found out today that no one can get to it now. I have no idea where to start because I'm not really good at this stuff. Can anyone help? Here's the message I'm getting.

Quote:
Dang... Something went wrong!

We tried really hard, but it's broken.

Talk to your Gallery administrator for help fixing this!

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator,

and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

And here's the screen shot:
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floridave
floridave's picture

Joined: 2003-12-22
Posts: 25953
Posted: Thu, 2012-05-24 23:49

"More information about this may be available in the server error log."
FAQ: What is the webserver error log?
Best bet is to ask your host.
You can look in gallery3/var/logs/ for the time the error occurs and post that info here.
If it is more than a few lines make it an attachment.

Dave

_____________________________________________
Blog & G2 || floridave - Gallery Team
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chewspam

Joined: 2012-05-24
Posts: 2
Posted: Fri, 2012-05-25 00:07

Thanks, Dave. Are you talking about the CGI error log?
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tkott

Joined: 2010-06-07
Posts: 225
Posted: Sun, 2012-05-27 00:32

@chewspam,

no, in the folder where your gallery installation is, there should be a folder vars/logs/ which contains an error file for each day that something went wrong. You should check out those files and post an excerpt of the most recent error.

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Publish on Gallery 3 (WLPG Plugin) | XMP Module
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