Thumbnails display, normal size doesn't

colwl

Joined: 2012-03-09
Posts: 18
Posted: Sat, 2012-04-28 16:27

I'm running Gallery 3.0.3.
All was working fine and now I find thumbnails display but clicking a thumb now shows a small box with a '?'.
Click the question mark and picture displays full screen. Slide show also works.
Why am I missing the normal size pictures and how do I fix it.

Thanks

Col
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 25957
Posted: Sat, 2012-04-28 20:34

A url to see the behavior might help.
was it working before? Did something change?

Dave
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Blog & G2 || floridave - Gallery Team
 
colwl

Joined: 2012-03-09
Posts: 18
Posted: Sat, 2012-04-28 21:15

Hi floridave

As far as I'm aware nothing has changed and yes it's been working fine as far as I'm aware.
I guess it would be over a week ago I last looked
.
The url is http://theusherweb.me.uk/gallery3/index.php/

The first album 'Snow Joke' works fine but none of the others.

There are other albums which are password locked & most of those are the same, just the odd one works.

I've run all the maintenance tests and everything says it's OK.
I've run a database check on the web host (hostgator.com) cpanel and that checks OK.

Thanks

Col
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 25957
Posted: Sun, 2012-04-29 01:47

Do the item exist on the file system?
Look to me like all albums with a apostrophe have the issue.
Does renaming creating a new album without an apostrophe work?

Dave
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Blog & G2 || floridave - Gallery Team
 
colwl

Joined: 2012-03-09
Posts: 18
Posted: Sun, 2012-04-29 08:41

OK, I've looked in gallery3>var>albums and in each album directory the photos exist.
Albums with or without an apostrophe apart from 'Snow Joke' don't work.
I renamed the album 'Day's out' to 'Days out' but still doesn't work.
I've created a new album simply called 'Test' with 7 photos and they work!
Guess this means I have to reload all photos back in? I was hoping not.

Thanks

Col
 
colwl

Joined: 2012-03-09
Posts: 18
Posted: Sun, 2012-04-29 10:38

P.S.
I've also created an album 'Test's' which works so rules out the apostrophe theory.

Col
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 25957
Posted: Sun, 2012-04-29 16:13

Does this file: gallery3/var/resizes/Days-out/Quainton-Railway-Centre/DSC_0073.JPG exist on the file system?
if it does not then see if the rebuild items module helps since the full sized image this there.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
 
colwl

Joined: 2012-03-09
Posts: 18
Posted: Sun, 2012-04-29 17:41
floridave wrote:
Does this file: gallery3/var/resizes/Days-out/Quainton-Railway-Centre/DSC_0073.JPG exist on the file system?
if it does not then see if the rebuild items module helps since the full sized image this there.

No, the file does not exist. Only 3 folders, 1331892097 which contains the 7 files for Snow Joke, & the two I recently created, Test & Test's.

Can the albums/photo's be loaded back in directly?

Col
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 25957
Posted: Sun, 2012-04-29 20:40

If gallery3/var/resizes/Days-out/Quainton-Railway-Centre/DSC_0073.JPG does not exist and it did at one point in time then you need to do some investigation on how it got deleted.
That is just the resize the thumb would be:
gallery3/var/thumbs/Days-out/Quainton-Railway-Centre/DSC_0073.JPG and the fullsize:
gallery3/var/albums/Days-out/Quainton-Railway-Centre/DSC_0073.JPG
If the full sized image exists then the rebuild items module should help.

Quote:
Can the albums/photo's be loaded back in directly?

why? if it is there then the full sized image is loaded. From the look of your site it seems that the resize directory is not being populated or is missing.

Dave
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Blog & G2 || floridave - Gallery Team
 
colwl

Joined: 2012-03-09
Posts: 18
Posted: Sun, 2012-04-29 21:26

I don't know why the albums and photos are not there or why or how they got deleted.
I made a backup copy of Gallery 3 which I called gallery3_bu. maybe that was part of the problem. Anyhow the var>resizes folder in that copy has all the albums so I have copied var over and everything appears to be OK now. I've moved gallery3_bu from the public_html folder to my home folder.

Thanks for your help and apologies if you feel I've wasted your time.

At least I've learnt a bit more about how Gallery3 works.

Col