|Posted: Mon, 2012-02-20 01:06|
I am regretting to be in a position to reachout for some experienced administrators that deals with managing multiple websites.
I have nine domains that I manage and three use Gallery with an additional one in the making.
I have been on a Unix Platform for 12 years at Verio.com and they changed to services using email and phone messages only which involves a customer service operators and not tech support. You can imagine the rest with little effort.
In September 2011 I used one of the referrals posted on this site. Currently my server has been out since Friday early AM. I have been updated once a day after initiating a request to get some way to move forward. I have been patient and conducted myself in the spirit of understanding. Now it is time for solutions to move on.
I am told a .htaccess issue causing the site to be locked down. I had them delete the domain and server but I have yet to hear any results. I have a support ticket request out now to see when I am gong to get a functioning site.
I decided after two hours of no response to escalated my issue to billing and will not renew after my quarterly payment is exhausted.
Now that you know my dilemma, do you know a Hosting company that deals with technical issues with some integrity. I understand 1000% that tech issues occur but let's face it, some deal with it better than MOST.
I have no problem paying for service but I don't want to pay for something I do not get.